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  1. R

    Fare discrepancy when not touching out after Zone 6 using contactless

    I seem to have a fare anomaly which means I pay £2.30 more if I do not break my journey at Surbiton to touch out on the way home from Maida Vale underground to Woking. Easiest to illustrate using two slightly different days: Monday - Woking to Surbiton 7.29am / Surbiton to Maida Vale via...
  2. R

    Refusal to sell super off peak return from another station

    I am encountering a problem at Surbiton station which has happened once before and again today. I asked to buy a super off peak return from Woking to Surbiton for Friday (2 days time). The ticket office staff member (a team leader from his badge) said that normally they cannot sell a super off...
  3. R

    Fare for journey where part of route already paid for

    I had an interesting situation last Thursday regarding my ticket cost. I was travelling from Chertsey to Surbiton which is via Weybridge. I already had (and showed) a monthly season ticket from Woking to Waterloo (which covers the Weybridge to Surbiton sector), and was sold a single from...

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