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    Delay repay rejected - train hit a deer

    Had a nightmare of a journey the other week which was well over an hour delayed - the first train was cancelled and the next severely delayed (knock on effect). We were told nothing more than the first train had a fault on it so couldn’t run. Submitted delay repay for it, and it’s been...
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    Season Ticket VIA restriction

    Quick question if anyone can help. On an annual season ticket with a VIA restriction, eg. Warwick to London Marylebone via High Wycombe (but not specifically Chiltern), can it be used on another service for the first part of the journey which isn’t destined for the High Wycombe route, albeit...
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    Anytime Ticket BoJ dispute

    I've read a fair few posts on this forum over the past few days to understand the etiquette, so I won't name stations but I wonder if someone can help. I purchase a ticket from A to C, which goes via B. B happens to be a large city and as such, the price from A to B is higher than A to C which...

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