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  1. R

    IET availability

    MR this month reports improved IET availability on ECML, with it being "some time" since the planned 49 trains have not been available. That's 25% unavailable! The original contract was for 58 diagrams daily, for which Hitachi built 65 trains. That explains the retention of the class 91s, and...
  2. R

    Poor treatment of customers by the railway industry

    I don't know the legal answer but I am shocked how customer-unfriendly this is. I wonder if another factor is age/appearance. I would definitely appeal if you genuinely purchased the ticket immediately on boarding. I have travelled by train for 25 years and am often on the last minute...

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