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I received a letter after not having a ticket to travel (I had no idea I wasn't allowed to buy a ticket on the train). The letter states enough evidence is available for prosecution, and that I should send a mitigation letter with 21 days, which I did and received a confirmation email on 9th...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.