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Understanding the GWR delay compensation policy
GWR is not a member of the Delay Repay scheme, and instead has its own delay compensation policy (more details are in its passenger charter on page 16/30). GWR says "what we'll pay depends on which of our services you used" and splits its policy into 3 sub-policies: High speed services...- MarkW
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- Forum: Fares Advice & Policy