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Hi, Just question. I will soon be eligible for priv discount as I am starting a job with one of the train companies. Can I ask if priv can be obtained on season tickets and also if it is applied on tickets that include underground? any help appreciated.

Hi, Just question relating to advance fares. If a traveler was travelling on an advance ticket from Cannock - London and due to the Cannock - Birmingham train being delayed they missed there connection at Birmingham would the traveler be eligible to travel on the next available service...

Hi, I was wondering if I could pick all your brains relating to a refund eligibility. We had a traveller who was due to travel on the 18th May from Bristol - London however due to a fire in the Reading area all the trains were cancelled so the traveller aborted there travel plans. We...

Hi, Quick question, If I needed to book a season ticket covering me from Birmingham New Street - London Euston are we able to split the season ticket at Milton Keynes and book a Birmingham - Milton Keynes season ticket and a Milton Keynes - London season ticket . Would this be valid on...

Hi, I was wondering if anyone knows if it is legitimate to split a season ticket to reduce costs. The journey is Nailsea & Backwell - London . I have looked on the national rail conditions of carriage and there seems to be conflicting information unless I am reading it incorrectly. 19...

Hi, I wonder if you can help me. I had an incident this morning when travelling from Huddersfield - London on the connecting service from Manchester Piccadilly to London. The fare booked was a standard anytime return at £230.00 I was advised by the train manager that I shouldn’t be...