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Today I raised a query with Northern Rail Customer Relations about their current (time-limited) '£10 anywhere' offer using their online contact form. Their auto response promises me a reply within 20 (twenty) working days! Is that APP_ALL_ING or what?
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.