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I would be most grateful for the views of forum members on the penalty fares that my wife and I were issued with by Greater Anglia. I have set out a narrative below, along with copied and pasted e-mail correspondence with Greater Anglia. I could not copy and paste the dialogue with IAS as this...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.