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Northern Delay Repay - "You have not used the ticket"

Hello - My party of 5 travelled on a Off Peak Day return tickets from Leyland to Manchester on Saturday 8th August. Our train home from Oxford Rd was delayed by around 40 mins. Northern rejected my initial Delay Repay claim, stating: "We are really sorry but we have rejected your claim as you...
- 40Mick
- Thread
- Monday at 11:00
- Replies: 15
- Forum: Disputes & Prosecutions

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