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    Refund due to the weather

    Hi All, I am due to travel tomorrow, however, if I need to abandon my rail journey and make an alternative way there how do I go about claiming a refund on my tickets? They are split tickets via Trainsplit, all the TOCs along the journey have said a fee free refund can be obtained due to the...
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    Unable to reserve seats with certain fare types

    I've noticed something a bit odd when booking tickets for an upcoming trip, if I get an Anytime Short Distance Return for the Crewe -> Wigan leg I am unable to reserve seats on the outgoing or returning trains, however, if I choose a different ticket type eg. two Off-Peak Singles for the same...
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    Arriva Milton Keynes - Operational Issues

    If you look at the Arriva MK social media pages on Twitter and Facebook, for the last few months (at least) some complaints have been responded to with the depot is experiencing 'operational issues'. Does anyone here know what those 'operational issues' actually are?

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