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Some of you will no doubt have been following this on my Twitter - and it is has now largely been sorted 24 hours later after a phone call with a SWT manager and sending an email to a Southern manager too (and discussing it with relevant people in other TOCs with smartcard schemes).
Link to...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.