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Last week I was travelling with a rival train operator (not going to name them) and I boarded at an unstaffed station. I had my wallet ready to pay for my ticket but when I showed my PRIV card the conductor just nodded and walked past without charging anything. I am new to the railway, only been...

Have just been given start date for an on board CSA with East Coast. I had to leave my previous job due to needing treatment for a mild form of bipolar around three years ago. Obviously I have been honest and put this on the questionnaire. I am completely fit and healthy now and no longer on...

I had an email from East Coast after applying for onboard CSA in Newcastle. Although I have passed the application form process they say that the assessment centre is fully booked and they will hold on to the application for the next one. How often do these assessment centres take place? Am I...

Hi. Applied for a CSA position for Grand Central in sunderland. The closing date was last Monday. Does anyone have some advice about their recruitment process? How long did you have to wait after closing date for a response about your application and what sort of things can you expect at...