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Tickets not collected from Fast ticket machine

On the 30th and 31st I booked four lots of train tickets through Virgin Trains to be collected using the Fast Ticket at Leeds which for various reasons I never printed out. I phoned Virgin to try and get a refund but was told there would be a £10 fee for each of the bookings, as each of the...
- Conorpw
- Thread
- 2 Jan 2012
- Replies: 7
- Forum: Fares Advice & Policy

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We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.

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