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    Does Delay Repay still count if I gave up and caught the bus?

    My train from Surbiton to Thames Ditton was cancelled. The next one would have meant a 30 minute wait. So I gave up, caught the bus part of the way home and walked the rest. I was over 15 minutes late, but SW Trains have rejected my claim. I travel on an Oyster Card and have provided a...

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