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Hi All, I also have a similar issue and was hoping for some advice. My girlfriend has been told by thameslink that they are looking to move forward with a case and she will receive a summons to attend the mags court.
To keep it short I was off work for a few weeks and have a Monthly travel card...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.