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This entire experience has left such a bitter taste in my mouth. I'm a confident person that is able to articulate myself and challenge correspondence etc. but just imagine how many vulnerable people are snared by flawed processes like this and end up with criminal records? It's sickening.
How...
Thanks everyone. I will be sending the letter tomorrow. I can't believe they expect people to handwrite on the reverse of the letter. What century do they think it is?! I have already typed a letter but may just transfer it to the back...
Got the letter from Northern. You can read it here: https://imgur.com/a/Vf6Sueq
Any new input based on this?
@cuccir
@DaveNewcastle
@ForTheLoveOf
@Bensonby
@Gareth Marston I summarised the conversation for my initial post. When he asked for my address I told him I was moving from my current address. He kept asking for my address, I kept trying to explain my situation but he didn't have the time of the day to figure it out with me so I made my own...
@Gareth Marston except I didn't come up with the story after. I told him immediately and he couldn't be bothered to listen. He just wanted to submit the report.
I didn't say I live at A.
The man inputted my details on a tablet device which printed out a receipt he gave me entitled 'Travel Incident Report' and states 'Northern Rail will contact you in writing regarding the facts reported today and may pursue a prosecution. Any correspondence with Northern Rail regarding this...
Thanks for your reply.
The thing is, he was adamant he take the address on my license which I am moving out from so if the letter takes weeks like you say I won't reliably receive it as it is a rental.
If I did write to Northern what do you suggest I say?
I arrived at my local station and upon arrival I saw a Northern member of staff outside and asked if I could buy a ticket on the train as I was having trouble with the mobile app. They said yes, so even though the station had a ticket machine and office I boarded the train (mistake number 1) and...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.