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Who should I log my delay repay request with? I have an Anytime single from Three Bridges to Nottingham and intended to catch the 06:30 from Three Bridges, arriving St Pancras at 07:20, then getting the St Pancras train to Nottingham at 07:35 arriving 09:11.
The first leg is Thameslink and it...
Last Friday, I was returning from Hackney Wick to Christs Hospital. My route was: Hackney Wick to Islington (Overground) > Victoria Line (London Underground) > Victoria to Christs Hospital (Southern)
I paid for my route from Hackney Wick to Victoria by tapping in using my debit card. My route...
Thanks all - I've edited my original post to include station names - will bear in mind the forum rules in future.
So Southern's delay repay do say something about journeys you intend to take, which might make it worth putting in a claim. However, the bit that I'm really concerned about is did I...
On Friday morning, I landed at Heathrow after a 27 hour flight from Australia. I bought a weekly ticket for my normal commute, CHH to London while my plane was still taxiing to the gate. I bought this for my Southern Key card.
Still jetlagged, I'd accepted the card/ticket to be activated at CHH...
Hi,
Can anyone help me find the cheapest/best ticket for my brother please? He is coming from Maidstone to Horsham today, and going back tomorrow. Today's journey is not via London, tomorrow's journey he needs to stop off at Victoria for an hour before continuing his journey. Here's his planned...
Hey, sorry for the confusion - CHH is Christs Hospital. I won't use the acronym from now on!
Thanks for clearing it up; it does appear that it was correctly refused. It departed Christs Hospital 15 minutes late, and as the train departed quickly, I had thought we had arrived 15 minutes late as...
Hi, I submitted a delay repay request, which has been submitted by Southern.
On 31 May, I caught the 17:03 LBG to CHH. I knew we were close to 15 minutes delay when I arrived at CHH so when I got off the train, I had a look at the departure board at CHH and it said that the train was due to...
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