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People who get Train Driver roles tend to have:
Read the job description and matched their own skills and experiences to them, giving examples, in the application form.
They have read the company website and done a bit of research and have managed to align their behaviours with that of the...
I would place the 'customer service' part of your understanding of the job role at the top of the list. These roles are about revenue, but also highly focused on giving customers who aren't 'up to no good', for want of a better phrase, a good journey.
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