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    FCC penalty fare notice - ruling of non-compliance

    Hi Just to let you all know that following my appeal on a First Capital Connect penalty fare, the IPFAS have judged that the notice was not in strict compliance with Rule 8.3 of the Penalty Fare Rules. The rules require the notice to give you a telephone number, address and email address...
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    penalty fare appeal - chances?

    Got fined on First Capital Connect out of Kings Cross (came in via the underground) to Welwyn Garden City for lack of ticket. I had bought one, and have the credit card statement to prove it, but lost/had stolen the ticket en route. Also, had to travel further to Hitchin (severe delays...
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    Weekly season ticket replacement

    Hi, I'm Bobz, and I am a rail user. Now, where's my 12 steps... I recently got relieved of my weekly season ticket for South West Trains, and they won't do anything about it. I understand that this is because the SRA decided not to make them do anything about less than a month season...

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