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Topic arises from my post in October, http://www.railforums.co.uk/showthread.php?t=53289&page=4 If you're a seldom traveller who's stranded in a maze Of railway lines and timetables and noticeboard displays; An ostrich who doesn't know their EMU from their DMU, And your heart keeps going...

We have a booking on Eurostar from St Pancras International. Confirmation email said to collect tickets from the above station. I go to my local station (South West Trains) asking for tickets to St P Int'l. The following conversation took place. "Are you travelling by Eurostar?" - Yes. "Do...

Is it true that, for a small station with only one ticket-issuing position/employee, every ticket bought in person (rather than from the ticket machine or online etc.) helps to keep the ticket issuer's job open? Or is the policy different depending on which train company runs the station?

My friend recently received a Disabled Adult Railcard. When she used it for the first time, she was asked at her local ticket office, "What is your disability?" (there is a genuine disability but it is not obvious to others). Should she have been asked?

I received an email today that is very strange!! "Dear ************ Thank you for your email. Having looked at your journey I can advise you the ticket machine at Bookham is correct. Please find below the explanation. Travelling from Bookham to Leatherhead (towards London) Off...