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Hi guys as there's been a lot of interest in this just wanted to give a heads up that TfL have thankfully accepted my appeal via email. They're apologised and are investigating why this incident has occurred. They've also reissued guidance to staff to hopefully ensure no other Southern Key...

Hi, I have sent an email this evening to you about this case including details of my Key card and the travelcard loaded on to it. Please verify that you have received it. Thanks, Row

Who should I contact on here to be granted PM privileges? Quite keen on having my appeal reviewed before sending it off.

Hi Mike, I'd quite like to get my appeal reviewd by yourself please. Unfortunately I do not have privileges to send private messages, would you mind granting me access please? Thanks

Hi all, Thank you to everyone for your replies and advice. It has certainly made me feel a lot more confident about my case! With TFL I can make the appeal online (ircas.co.uk) so I'm hoping I will be able to attach screenshots of my travelcard loaded on to my Key card plus a photo of the...

Hello, I am feeling rather stressed out and fuming by what I have to go through now after receiving a letter from TFL Bus accusing me of not having a valid ticket on the bus despite having a London Travelcard loaded onto my Southern Railway Key card. For those that do not know, the Southern...

Hey guys thanks for all your replies. Your responses line up with an email I finally received off them. Apparently Annual,Monthly and Weekly travelcards are now available to buy from a machine at the station, but online it won't be rolled out until 20th of this month. Not quite sure my route...

Hi, I sent a message to Southern but still haven't got a reply about The Key in London Underground. Last I heard was that February 2014 was supposed to be when they would roll it out to London tube and Buses. Has there been any development on this? I noticed it's theoretically possible for...