Things seemed to have improved this week with many more Streetdecks on the road and mostly on the 850, with far fewer single decks and no obvious cancellations of key journeys. Maybe "something has been said".
But punctuality is still a major problem including many journeys starting out late, even at the start of their day from Wycombe.
Yesterday departures from Wycombe:
7.20 left 7 late
7.40 left 17 late
Today from Wycombe
7.20 left 11 late
7.40 only left 1 late - but was 22 late by the time it got to Henley.
The 7.45 starting from Henley was 26 late yesterday and 10 late today.
The following bus, due at 8.05 (having come from Reading), conversely was 10 late yesterday and 25 late today.
So yesterday they were 4 minutes apart, today 35 minutes apart!
I take the point about the marginal cost of running duplicate buses and how this is unlikely to be cost effective overall. I agree, but if the service is unreliable, and unpredictably unreliable at that, then lots of people will be affected and will quickly look to find alternatives. Tracking helps, but the 7.45 from Henley doesn't track until it starts its journey so potential passengers don't know if it is queueing to get into Henley or just cancelled, while other journeys can be on time to start with and then get very delayed.
Tracking is normally extremely accurate, but today 80221 is tracking as 80677. Earlier both were on the 850, now only 80221 is.