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Birmingham New Street the worst UK station?

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TM hasn't been expensively rebuilt though to improve things. Yes it is cramped in places, but that's partially due to the historic architecture making improvement difficult, whereas NS doesn't have that excuse.

New Street might not have historic architecture, but it does have a challenge of being in a very confined city-centre location.

== Doublepost prevention - post automatically merged: ==

Just needs the signage fixing really. But for anyone not a regular, if you just ignore the A end you won't have an issue. The B end is just what was there before.

And announcements on arriving trains, both automatic and manual, and across operators, have been telling people who need to change to use the A end for some considerable time.
 
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py_megapixel

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I don't really like the solution "just use the B end". If you're connecting between two trains that both stop at the A end, that's a lot of walking along platforms that are really pretty grim.

The wayfinding needs to be improved to make changing at the A end as intuitive as reasonably possible, albeit accepting it will not be as good as the B end.
 

8ace

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I don't really like the solution "just use the B end". If you're connecting between two trains that both stop at the A end, that's a lot of walking along platforms that are really pretty grim.

Yep. It's also difficult to get to the B end along the platform, past the pinch points, if you disembark a busy 9 or 10 coach train at the A end.
 

Uk02048

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Then its not comparable.
I wasn't suggesting BNS decent remodelling as an alternate to HS2, rather a fraction of HS2 investment would have made massive impact to the network overall around midlands. HS2 is only affecting around 25% of the WCML in any case, although yes the most over subscribed part of it. Water under the bridge now, but new street remains dire imo !
 

xotGD

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I don't really like the solution "just use the B end". If you're connecting between two trains that both stop at the A end, that's a lot of walking along platforms that are really pretty grim.

The wayfinding needs to be improved to make changing at the A end as intuitive as reasonably possible, albeit accepting it will not be as good as the B end.
Plus, there is no need to go to the B end if you are changing from one A platform to another A platform on the same side of the glass wall.
 

NCT

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Surely from a ped flow / crowd management point of view it's better to get passengers to use the closest escalators/stairs and have them evenly distributed both ends?
 

Djgr

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All of this should be seen in the context of the XC Operation Princess debacle, where the solution for passengers losing their direct trains was the alternative of a straightforward change at Birmingham New Street!
 

Dr Hoo

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All of this should be seen in the context of the XC Operation Princess debacle, where the solution for passengers losing their direct trains was the alternative of a straightforward change at Birmingham New Street!
That would explain why CrossCountry Train Managers always seem to be most assiduous in announcing connections via the B end when approaching New Steeet.
 

Bald Rick

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Dissenting voice, and evidently a minority view, but I like it. Much more preferable than Leeds, Man Piccadilly, Reading, Clapham Jn, or Stratford, as stations of comparable size. Thinking about it, I prefer it over Waverley. (I rarely use Bristol TM so can‘t compare).

(I may have said this before upthread; if so I’m saying it again! Does anyone really think Clapham Jn or Stratford are better stations?)
 

NCT

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I don't think there's anything wrong with New Street at the concourse level. It's the covered platforms with lots of diesel that are the problem. Once the diesel is gone (OK in 10+ years time) it'll be an OK station.
 

Harpo

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I don't think there's anything wrong with New Street at the concourse level. It's the covered platforms with lots of diesel that are the problem. Once the diesel is gone (OK in 10+ years time) it'll be an OK station.
There are six* unelectrified major routes that start from New Street. I’d be surprised if any of them were wired, or in battery range, in the next decade.


* Shrewsbury, Derby, Leicester, Oxford, Cheltenham, Hereford.
 
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There are six* unelectrified major routes that start from New Street. I’d be surprised if any of them were wired, or in battery range, in the next decade.


* Shrewsbury, Derby, Leicester, Oxford, Cheltenham, Hereford.
No, but when the Voyagers are ultimately replaced in 10-15 years' time it'll be unthinkable for their replacements not to be bi-modes.

d evidently a minority view, but I like it. Much more preferable than Leeds, Man Piccadilly, Reading, Clapham Jn, or Stratford, as stations of comparable size. Thinking about it, I prefer it over Waverley. (I rarely use Bristol TM so can‘t compare).

(I may have said this before upthread; if so I’m saying it again! Does anyone really think Clapham Jn or Stratford are better stations?)
Having learnt my way around it I also really like New Street at the concourse level, but I can see why it causes the confusion it does.
 

Bald Rick

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There are six* unelectrified major routes that start from New Street. I’d be surprised if any of them were wired, or in battery range, in the next decade.


* Shrewsbury, Derby, Leicester, Oxford, Cheltenham, Hereford.

Shrewsbury is in Battery range now, although it’s a toss up whether it would see battery trains within a decade.
 

Bletchleyite

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There are six* unelectrified major routes that start from New Street. I’d be surprised if any of them were wired, or in battery range, in the next decade.

It's the Voyagers that need to have gone, and I reckon they will have done within 10-20 years - they are getting on a bit now! Their replacement is likely to have a pantograph even if it's just used in the station. Same with the 170s I reckon.

The 196s and 197s are fairly clean in the scheme of things having the latest generation of emissions reduction equipment. They certainly don't fill the place with thick fug in the way an idling Voyager does.

158s stink but they haven't got long left there now and they only pass through with a short dwell rather than hang around like Voyagers do.

== Doublepost prevention - post automatically merged: ==

Having learnt my way around it I also really like New Street at the concourse level, but I can see why it causes the confusion it does.

It's one of my favourite UK stations now because of all that retail and food stuff that many seem to hate, plus the big, impressive atrium. Like Heathrow (which went from my least favourite airport to one of my favourites) the rebuild was transformational, but the A-end thing was a compromise to avoid the huge disruption of a total rebuild which would have involved total closure for many months if not years. I think it could be made to work with more simple signage and dropping the "lounge" nonsense.

Talking of signage, the unique white on black Rail Alphabet 2 implementation is the best looking kind I've seen!
 

Harpo

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Shrewsbury is in Battery range now, although it’s a toss up whether it would see battery trains within a decade.
Also, a third of the Shrewsbury service is TfW. I expect the 197s will be around for a little while yet. (Unfortunately.)
 

tfw756rider

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The 196s and 197s are fairly clean in the scheme of things having the latest generation of emissions reduction equipment. They certainly don't fill the place with thick fug in the way an idling Voyager does.
Technically it's previous generation (AdBlue only) on the 196s and current generation (AdBlue and particulate filter) on the 197s, but both are of course far lower-emission than the Voyagers and 170s (and outgoing 158s).
 
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It's one of my favourite UK stations now because of all that retail and food stuff that many seem to hate, plus the big, impressive atrium. Like Heathrow (which went from my least favourite airport to one of my favourites) the rebuild was transformational, but the A-end thing was a compromise to avoid the huge disruption of a total rebuild which would have involved total closure for many months if not years. I think it could be made to work with more simple signage and dropping the "lounge" nonsense.
At the risk of repeating the conversations from earlier upthread, I also completely get why it was done the way it was, and it's great that you can walk through the station to get from one side of Birmingham to the other so the station doesn't act as a barrier across the city centre.

I wonder if just renaming the "lounges" to "concourses" would make their function a bit more intuitive as well.
 

sprunt

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(I may have said this before upthread; if so I’m saying it again! Does anyone really think Clapham Jn or Stratford are better stations?)
I've not used New St so I can't comment on that, but I don't think those two stations are anything alike. Clapham Junction has platforms 1-17 arranged in order, so whatever the ambience it's fairly obvious where the platform you need is going to be. Stratford has, in order, platforms 1, 2, 12, 11, 10a, 10, 9, 8, 6, 5, 3, 3a, 4b, 4a and then 13, 14, 15, 16 and 17 at right angles to those. It feels like it was designed as a joke, with the a/b platforms, possibly uniquely, not being just different bits along the length of the same physical platform as an extra comedy bit.

What I would say in relation to your earlier post in the thread is that any station that needs a map to get around it is a bad station.
 

py_megapixel

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Stratford has, in order, platforms 1, 2, 12, 11, 10a, 10, 9, 8, 6, 5, 3, 3a, 4b, 4a and then 13, 14, 15, 16 and 17 at right angles to those.
This has reminded me that in Germany, separate groups of platforms* are sometimes denoted by giving them far-part numbers. For example the underground S-bahn platforms at Frankfurt Hbf are numbered 101-104.

I wonder if, were BHM operated by Deutsche Bahn, platforms 5-12 might instead have been numbered 101-108, or something like that. (Of course, a situation like BHM would not actually arise in Germany as ticket barriers are not used).

* Officially it is the track (Gleis) not the platform (Bahnsteig) that is numbered in Germany, but this makes no difference for the purpose of this discussion.
 

Bald Rick

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I've not used New St so I can't comment on that, but I don't think those two stations are anything alike.

I didn’t say they were alike. But in my opinion there is simply no way they are better stations than New St.


What I would say in relation to your earlier post in the thread is that any station that needs a map to get around it is a bad station.

Well, I looked at the map once, for my first use after the rebuild. Same as I looked at a map of Cambridge South for my first use there. Or Terminal 3 Heathrow. Or Terminal 4 JFK. Or Penn Station NYC (essential there). Etc. I find a little research before using somewhere big with lots of people milling around makes things much easier for the traveller.
 

alxndr

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(I may have said this before upthread; if so I’m saying it again! Does anyone really think Clapham Jn or Stratford are better stations?)
I have no issue with Clapham (except for the gents are pretty grim and out the way). It knows what it is—a predominantly interchange station—and is good at doing that. It’s straightforward and gets the job done.

I’ve only used Stratford a handful of times, and although it’s not particularly well laid out I don’t recall having any issues finding where I needed to go.
 

Mikey C

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I have no issue with Clapham (except for the gents are pretty grim and out the way). It knows what it is—a predominantly interchange station—and is good at doing that. It’s straightforward and gets the job done.

I’ve only used Stratford a handful of times, and although it’s not particularly well laid out I don’t recall having any issues finding where I needed to go.
Exactly. Clapham Junction is a commuter station. Nearly everyone using it will be regulars. Stratford is also basically a commuter station, with lots of short distance leisure travel as well. With high frequency services, so that most people use it in a turn up and go manner, which isn't the case for many New Street passengers.

And commuter stations are different from ones dealing with more of a mixture of traffic. Nobody would expect Fenchurch Street or Cannon Street to have the same facilities as Paddington or Kings Cross.

I don't really like the solution "just use the B end". If you're connecting between two trains that both stop at the A end, that's a lot of walking along platforms that are really pretty grim.

The wayfinding needs to be improved to make changing at the A end as intuitive as reasonably possible, albeit accepting it will not be as good as the B end.
If your carriage at the wrong end of (in particular) a 9 or 11 car Avanti service, then walking down to the other is a pretty unattractive proposition.
 

Dr Hoo

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Lounge is so not the right name to use.
The idea is surely that it is the most comfortable place to wait for a train. Nobody is really claiming that the platforms are a desirable place to spend any longer than necessary and on the (current) concourse at New Street if you stay in the same place longer than a few seconds a beggar will approach you.
 

Djgr

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The idea is surely that it is the most comfortable place to wait for a train. Nobody is really claiming that the platforms are a desirable place to spend any longer than necessary and on the (current) concourse at New Street if you stay in the same place longer than a few seconds a beggar will approach you.
Perhaps if the areas had more of a look and feel of what people would recognise a lounge to be? Should we rename waiting rooms lounges?
 

yorksrob

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I didn’t say they were alike. But in my opinion there is simply no way they are better stations than New St.




Well, I looked at the map once, for my first use after the rebuild. Same as I looked at a map of Cambridge South for my first use there. Or Terminal 3 Heathrow. Or Terminal 4 JFK. Or Penn Station NYC (essential there). Etc. I find a little research before using somewhere big with lots of people milling around makes things much easier for the traveller.

The platform environment is far nicer at Clapham Junction.
 

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