Route(s) affected
Trains between London Paddington and Heathrow Terminals / Reading
Description
A failure of the electricity supply caused by a fire next to the track in the London Paddington area means all lines between London Paddington and Heathrow Terminals / Reading are blocked.
As a result, trains will be cancelled, delayed by up to 60 minutes or revised.
Major disruption is expected until 21:00.
A
visual disruption map video is available.
Elizabeth line customer advice:
You can use your ticket at no extra cost on the following alternative services:
- London Underground services via any reasonable route
- London Buses between Paddington and Heathrow Terminals / West Drayton / Abbey Wood
- South Western Railway services between London Waterloo and Reading
- Chiltern Railways between London Marylebone and High Wycombe
- Docklands Light Railway via any reasonable route
- Southeastern services between London Terminals and Abbey Wood
- Thameslink services between Farringdon and Abbey Wood
Great Western Railway customer advice:
You may use your ticket at no additional cost on the following operators:
- Avanti West Coast services between Birmingham New Street and London Euston
- CrossCountry services between Birmingham New Street and Bristol Temple Meads
- Chiltern Railway services between Oxford and London Marylebone
- South Western Railway services between Salisbury / Reading and London Waterloo
- London Underground on Bakerloo and Jubilee lines
If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.
Tickets dated for today Saturday 5 September will be valid for travel tomorrow Sunday 6 September.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time
Journey Planner.
Compensation:
You may be entitled to
compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.