That wouldn't have been any help at a London Terminal station as there were so many NLCs that should be accepted by default, and it was limited to (something like) 10 of them. My non-London gatelines were S&B, and I can't remember how that might have been used on them, if it could.
To be clear: While I was using the ticket, no one expressed concern about it. Up to and including Day 9, it was scanning. On Day 10, the scanning stopped working around about midday but the ticket inspector took it out and looked at it more closely and gave it back (no comments). After that was when I went in to the ticket office at Manchester Piccadilly. The response to my reprinting request said that it was only possible to get reprints on a season ticket. To be honest, I was surprised at this; I was expecting it to be a least possible. There was no reassurance that it would be OK.
My original email to LNER was two days after (would have been day 12 of the rover). At that stage, I believed I had few rights, not being fully aware of section 4.8, but I would be damned if I wasn't going to make something of it
A good result for me would be if the systems were changed to allow reprinting as it's a straightforward way to solve what shouldn't be a problem. Yes you need to consider protection from duplicates - surrender old ticket; reissue new bar code and cancel the old one - I can't see ( as a developer) how none of this is doable. I can't see it happening though.
This isn't relevant to my post in the slightest. I was referring to whether the Aztec-style tickets can be read correctly. I see absolutely no reason they can't.
Pretty much, though most of the fakes do scan, but are clearly expired by their error code (11). Doesn't even take a scan to see that the date is clearly correct while the gate disagrees, which I have never once seen happen to a real ticket. If you don't scan their ticket, they will argue that it's valid, if you do scan it, they'll say "I can't believe my friend sent me a fake ticket!!!"
Lots of machines did that, and it was a printer fault that was often extremely difficult to detect.
It's as likely to be the loading of the roll so it doesn't feed correctly.
I'd be very hesitant to trust a TVM to sell me such an expensive ticket, incase it malfunctioned etc.
I've bought 3 x 14 day 1st class ALRs from Durham. First time was from the ticket office which was on loo roll but I was given a cardboard LNER wallet which was the perfect size for the ticket and it survived the 2 weeks perfectly intact. The other 2 times I got them from the TVM with no issue.I'd be very hesitant to trust a TVM to sell me such an expensive ticket, incase it malfunctioned etc.
This is a problem which station staff are supposed to be able to help with if they're available. Of course, it may require you to pay twice and wait for the bank to release the hold on your credit card for days. Usually that'd not be an enormous issue but for £800 odd it might be.I'd be very hesitant to trust a TVM to sell me such an expensive ticket, incase it malfunctioned etc.
Happy to be corrected, thanks for the details
The Cubic gates are so hilariously terrible it's almost unbelievable they managed to get a monopoly essentially
This is a wild over-reaction to a problem encountered with one specific type of ticket.
Is it? The stock is inadequate. It cannot be used to cross London. It is not robust and does not last the validity period of a ticket. If the OP had bought a period return they'd have been really up the creek. So it's hardly one type of ticket that's the problem. The stock is not up to the task. For heavens sake it's widely called "bog roll".
The problem occurs with seven day seasons and rovers. Not a large proportion of sales of course, but it's not one type of ticket.
PRT is barcode anyway, we just pretend it's more secure!
It happened with CCST as well.
Worse so if you are trying to use the flimsy magnetic strip. I imagine most are damaged by the passenger, but I know the struggle of trying to get Cubic to service a faulty reader that keeps demagnetising tickets. "There is no error visible on the barrier" because it doesn't trigger a fault!!!
I was actually referring to the fading of the print on CCST.
Not quite so bad as most staff won't force you to take the ticket out to try to scan it every time. I've never asked someone to do so. PRT not fitting in the wallet causes more friction and chance to lose the print (and it's just lower quality) so it's less likely to last a week/month.
I'm not sure I've noticed anyone suggesting that such tickets are suitable for the long term to be honest. Not any more than paper roll, anyway.
