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Should you be able to Delay Repay a Penalty Fare?

growse

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I've not thought about this at all, so it might be a hilariously misguided.

I've always assumed that penalty fares aren't in any way eligible for delay repay. But my speculation is "why not?"

The wmr website (to pick one at random) says

So, you can claim compensation if you arrive at your destination station at least 15 minutes late and you have a valid ticket for your journey.

Is a PF, once issued, not a "valid ticket"? Front national rail:

A Penalty Fare is an exceptional fare charged if you do not comply with the normal ticket purchasing rules without good reason. It is not a fine.

If I'm issued a PF from, say, Shrewsbury to New Street, and the train arrives 90 mins late, why should I not be able to claim it back (much as if I had a non PF ticket)?
 
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styles

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Maybe you can! I'd certainly give it a go if I ever found myself in such a position.

However I suspect most people landing up with penalty fares are, by definition, slightly less aware of the rules and contract they have with the railway, so are probably quite unlikely to even consider this possibility.

You'd have to delve into the Conditions of Travel to check specific wording mind.
 

growse

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Would this apply only to the fare element, and not the penalty part?

I wonder if this has ever been attempted before.
I thought the "penalty" element on a PF was simply a premium on top of the anytime single to the next stop.

I.e. if the single is £50, then the PF is £150(?), but that's effectively the "face value" of the ticket you get sold.
 

AlterEgo

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I thought the "penalty" element on a PF was simply a premium on top of the anytime single to the next stop.

I.e. if the single is £50, then the PF is £150(?), but that's effectively the "face value" of the ticket you get sold.
No. A penalty fare consists of the fare plus the penalty element. If it was issued before you became aware or affected by any delay it should be DR'able for the fare element only.
 

growse

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No. A penalty fare consists of the fare plus the penalty element. If it was issued before you became aware or affected by any delay it should be DR'able for the fare element only.
I'm struggling to reconcile the fact that there's a penalty element with the nrcot language that it's "not a fine".

A penalty element = a fine, no?
 

CyrusWuff

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I'm struggling to reconcile the fact that there's a penalty element with the nrcot language that it's "not a fine".

A penalty element = a fine, no?
Short answer: No.

Only a Court can issue a fine. A Penalty Fare is a higher than normal fare that may be payable in certain circumstances if you are unable to present a valid ticket.
 

AlterEgo

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I'm struggling to reconcile the fact that there's a penalty element with the nrcot language that it's "not a fine".

A penalty element = a fine, no?
It's not a court fine, but it is a fine in the plain language sense it is a penalty or a fine for a misdeed or failing. The penalty element does not cover your journey and is always the same standalone £100 charge for not having a valid ticket when lawfully required. You can successfully appeal a penalty fare and have the penalty expunged and still be made to pay the fare element of it to cover the journey made if you had no ticket.

"Higher than normal fare" is a euphemism used by the railway to avoid conflict. They are, in plain layperson's language, fines, backed by statute and with specific legislation.

People only say "it's not a fine" on here to distinguish where a case is - we also deal with court fines and criminal matters. The NRCoT does not use the word "fine" once so I'm not sure where you are seeing that reference to it.
 

Watershed

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It's not a court fine, but it is a fine in the plain language sense it is a penalty or a fine for a misdeed or failing. The penalty element does not cover your journey and is always the same standalone £100 charge for not having a valid ticket when lawfully required. You can successfully appeal a penalty fare and have the penalty expunged and still be made to pay the fare element of it to cover the journey made if you had no ticket.

"Higher than normal fare" is a euphemism used by the railway to avoid conflict. They are, in plain layperson's language, fines, backed by statute and with specific legislation.

People only say "it's not a fine" on here to distinguish where a case is - we also deal with court fines and criminal matters. The NRCoT does not use the word "fine" once so I'm not sure where you are seeing that reference to it.
I don't think you can dissect a PF in this way. The Regulations simply set the amount as £100 plus the fare, whilst previously it was £20 or twice the fare. The fact that a formula with a fixed element is used, doesn't mean that you can treat it as two separate parts. It is still one PF at the end of the day.

The NRCoT say that when submitting a delay compensation claim you must:
provide a Ticket or Tickets or other authority to travel which was valid for that whole journey

Given that there are cases where you can legitimately buy a ticket after boarding, I don't see that your ticket or travel authority (i.e. PF) necessarily needs to have been issued before you board, for it to count for this purpose.

The NRCoT say that if the delay is at least 60 minutes you'll get "50% of the price paid" and again, you can't choose to pay just part of a PF - you have to pay it in full (or not at all, in which case I'd agree that you wouldn't qualify for compensation). So the "price paid" would be the full amount of the PF regardless of the fact that part of it is fixed.

I agree it's unconventional to put it mildly but I don't see anything in the NRCoT or any Passenger Charter I'm aware of, which would inherently exclude a PF from being eligible for Delay Repay.
 

AlterEgo

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Given that there are cases where you can legitimately buy a ticket after boarding, I don't see that your ticket or travel authority (i.e. PF) necessarily needs to have been issued before you board, for it to count for this purpose.
I never said it did! But you do need to have accepted it before the delay became known to you regardless of when in the journey that was.

The NRCoT say that if the delay is at least 60 minutes you'll get "50% of the price paid" and again, you can't choose to pay just part of a PF - you have to pay it in full (or not at all, in which case I'd agree that you wouldn't qualify for compensation). So the "price paid" would be the full amount of the PF regardless of the fact that part of it is fixed.
Has anyone here ever objected to the many cases where passenegrs win on appeal and are instructed to pay only the fare due to dispose of their obligation to pay for their journey? It seems quite clear to me there are two elements to a penalty fare. The penalty, and the fare (which is not a penalty at all and should reflect the appropriate cheapest fare for the journey being made).

I agree it's unconventional to put it mildly but I don't see anything in the NRCoT or any Passenger Charter I'm aware of, which would inherently exclude a PF from being eligible for Delay Repay.
The key thing about a Penalty Fare is that the passenger is in the wrong and has breached the contract, and therefore does not have one at all until they are Penalty Fared. That is unlike a passenger who acts in accordance with the contract by boarding legitimately and as invited without a ticket with a promise to pay later where there are no facilities to do so before boarding.
 

Watershed

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I never said it did! But you do need to have accepted it before the delay became known to you regardless of when in the journey that was.
I just wanted to preempt that potential argument ;) but yes, any PFs issued at the destination would probably be ineligible for compensation. In fairness the NRCoT don't explicitly state this exclusion, it is only contained in some Passenger Charters.

Has anyone here ever objected to the many cases where passenegrs win on appeal and are instructed to pay only the fare due to dispose of their obligation to pay for their journey? It seems quite clear to me there are two elements to a penalty fare. The penalty, and the fare (which is not a penalty at all and should reflect the appropriate cheapest fare for the journey being made).
That happens simply because it's what the Regulations require. Regulation 16(11A) refers:
(11A) If an appeal is against a penalty fare calculated in accordance with regulation 9(1A) or (4A) [i.e. an English PF], where the relevant Appeal Panel—

(a) notifies the operator that an appeal has been allowed; or

(b) fails to adhere to the time period specified in paragraph 6 of Schedule 2, the appellant is not liable to pay the penalty fare in question and is only liable to pay the full single fare applicable for their journey.

It replaces the liability to pay the PF with a liability to pay the full single fare. In respect of Welsh PFs a successful PF leaves the appellant with no liability whatsoever; this was the case for all PFs before the increase to £100 for English PFs.

It's not a question of objecting or otherwise but simply looking at what the PF Regulations and the NRCoT say and then working out how the two interact.

The key thing about a Penalty Fare is that the passenger is in the wrong and has breached the contract, and therefore does not have one at all until they are Penalty Fared. That is unlike a passenger who acts in accordance with the contract by boarding legitimately and as invited without a ticket with a promise to pay later where there are no facilities to do so before boarding.
PFs have been issued in situations where the NRCoT state that the passenger is merely liable to pay an excess - for example when breaking a journey where not permitted (e.g. on an Advance), or using an Off-Peak ticket at a restricted time.

Whilst clearly the NRCoT don't intend a PF to be the way such situations are dealt with, it's difficult to appeal such PFs on the grounds that the ticket was valid (because it wasn't, in the way it was used). It's also tricky to say that the NRCoT section about excesses amounts to permission to board a train without a valid ticket.

I say this to make the point that not every PF is a result of a fundamental breach of contract. And even if there is a breach of contract - so what? It doesn't mean that all the other provisions of the contract stop applying. If the industry wants Delay Repay to be excluded then it needs to explicitly say so. It already does so for the 'published timetable' nonsense; it's perfectly capable of adding more exclusions.
 

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