You have my sympathies my friend. As some one who worked at CLJ in the 70's, I can understand where you come from. But back then the major distraction for most commuters was their newspaper, and irrespective of that, most knew to stand back for any arriving train, knowing damn well many doors on an arriving train would be flying open (think class 405 SUB days) on their approach to the station.
Common sense, as we use to call it, but I have even been called out on this forum for using that phrase. That tell's me much about todays expectations, unless the individual concerned was just having a dig at me?
Do away with access to mobile phone connectivity when in, on, or about railway premises, and I would wager 'one' would witness a far greater respect of the rules that one would expect when in such environments.
No different to the same that is only now being recognised in relation to school class room environments, and other areas of concern.
Message for Mr A. Burnham etc. Get a grip, and come down hard on the sources of many problems in this country. You can change laws within days, if it suits you. Get a grip my friend, many out here are still waiting to see real results.