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GWR two passengers left behind at Paddington

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74A

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Let's get realistic. This is platform 1 at Paddington which has no barriers. If it had been platforms 2-5 they wouldn't have been able to get to the platform.

The train manager has to manage the despatch process. There comes a point when they have to decide to go.
 
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Tetchytyke

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Strange that there just happens to be someone videoing the proceedings at exactly the door at which this then happens….
I don't think so, people film all sorts of stuff on the railway all the time. Filming the guard doing the doors doesn't seem too suspicious or contrived.

The two young women just look perplexed, which- let's face it- isn't particularly uncommon with Chinese tourists, as anyone who's ever travelled to Bicester will know.

With his back to them, no real attempt to engage with them as humans. It bothers me a bit too. It can be the right thing, but it doesn't look great and can certainly see how it looks bad to some people.
If he'd already stepped into the train and shut the door in their face I wouldn't feel the same. It just appears so unnecessary and I do think it may well have partly due to who they were; nothing racist on his part but, as we know from Bicester trains, tourists from that part of the world often do seem rather bewildered.
 

AlterEgo

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Wow. This is just a very speculative assumption.
Perhaps his dad fought in the far east during WW2 or he thought they were Millwall hooligans.
Bloody hell how old was his dad when this guy was born?? He looks younger than me!
 

simonw

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The whole of this thread is speculation. AFAIK no one commenting was at the station or involved in the incident. No one can say what actually happened and why.
 

olddriver

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The train manager has to manage the despatch process. There comes a point when they have to decide to go.
Why did he decide this point was immediately prior to the very last two passengers boarding? It’s hard to tell from the clip but it doesn’t look like anyone else is attempting to get on after the two women.

In my opinion, you shouldn’t let anyone on once the dispatch process has started but he made a different decision. I believe he should have let all of them on or none of them on.
 

yorkie

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Has anyone else seen that viral social media video of two women running down the platform with suitcases getting to the door only to be told they can't board? Despite others boarding at that exact moment. The train was likely late to depart.

A LOT of people on social media are saying it was a power trip, which it may have been, however its possible the large suitcases may have been a factor into why he didn't let them on.

What is your thoughts?


I am unsure how to structure this post so mods please feel free to edit.
If the train wasn't departing early, then unless there is some exceptional circumstance, e.g. platform being very late to be advertised, there is absolutely no issue here.

As no information is given to the contrary, we can only assume that these people were running late for their train, and there has to be a cut-off somewhere. They arrived just as the despatch process was being made, and given they had luggage, then it's really just a case of tough luck, someone has to be the first to miss out.

If there was any further context provided, we could debate the rights and wrongs in more detail, but without any context, there is no evidence whatsoever of anything untoward happening here.
 

Bletchleyite

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In the mix with all the other stuff here, I imagine GWR's (unique?) 40-second doors closure policy may be scrutinised...

Southern states the same. It's not unusual for commuter operations.

IC operations tend to use "the barriers will close 2 minutes before" which avoids this sort of last minute running, but it's not possible on platform 1 at Paddington as it is not gated and is not practical to gate (otherwise it would be).
 

AlterEgo

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Worth remembering the passengers arriving from the left have likely already been at the train on time and were probably trying to board at the correct door, or were struggling to get on elsewhere. The passengers running from the right are late.
 

spyinthesky

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In the mix with all the other stuff here, I imagine GWR's (unique?) 40-second doors closure policy may be scrutinised...

== Doublepost prevention - post automatically merged: ==


Of course - all is well, then...:rolleyes:
I don’t see who will be scrutinising this. Even if they would extend the time, these things will still happen and does everyday.
Social media catches someone doing their job whilst also catches potential passengers who are late.
 

Bletchleyite

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Worth remembering the passengers arriving from the left have likely already been at the train on time and were probably trying to board at the correct door, or were struggling to get on elsewhere. The passengers running from the right are late.

I was thinking that myself. It looks like they went to the other door, then something caused them not to be able to board there, so they went back to the guard for help. The other two just ran up at the last minute.
 

styles

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In the mix with all the other stuff here, I imagine GWR's (unique?) 40-second doors closure policy may be scrutinised...
It's not unique.

https://www.northernrailway.co.uk/travel/safety/train-travel-tips "Train doors close 30-60 seconds before departure (depending on station). This is so the train can be dispatched safely, and timely from, the station"

https://www.greateranglia.co.uk/travel-information/your-journey/platform-safety "To keep our trains running on time, train doors can close up to 30 seconds before the booked departure of the train."

https://www.networkrailmediacentre....arture-for-all-birmingham-new-street-services "Train doors to close 40 seconds before departure for all Birmingham New Street services"

https://www.facebook.com/watch/?v=4167300790247046 " Train doors can close 30 seconds before departure – please allow plenty of time to board. "

https://www.lner.co.uk/news/ho-ho-home-for-christmas-lner-shares-its-top-festive-travel-tips/ "train doors may close up to two minutes before departure time."

https://www.avantiwestcoast.co.uk/travel-information/station-information/london-euston/ "Remember - platforms at London Euston will be closed two minutes before the train departs, so please allow yourself plenty of time."

Trains need to depart on time. If they don't even minor delays can have massive knock-on consequences.
 

RJ

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It could be because they were trying to board a first class coach and they didn't look like first class passengers.......they would have had to wheel those cases through the train to get to somewhere they were allowed to sit

What does a first class passenger look like then o_O
 

styles

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What does a first class passenger look like then o_O

Indeed. I'm not sure what relevance it would be anyway. You're allowed to board a first class carriage to then walk through to standard class.
 

Retorus

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It does look a bit like a film setup with the other passengers running to order - especially the American-looking old bloke in the shorts and pink shirt. Looks contrived

== Doublepost prevention - post automatically merged: ==


But if the train was packed so preventing movement...?
Then first should be declassified, and the whole issue wouldn’t exist.
 

Amaranthe

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What does a first class passenger look like then o_O
Obviously not me...

I was boarding a XC service at Birmingham New Street once and was told "You can't board here mate, it's first class" by the train manager. I simply smiled and showed him my 14 day 1st class ALR and got a very grovelling apology.
 

styles

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Obviously not me...

I was boarding a XC service at Birmingham New Street once and was told "You can't board here mate, it's first class" by the train manager. I simply smiled and showed him my 14 day 1st class ALR and got a very grovelling apology.
Probably the best, and rail nerdiness, mic drop one could make!
 

ChiefPlanner

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My "grungy" son was often approached by staff on his university era travelling with his 1st class pass and (often) rudely challenged till he smiled and showed his credentials - but to be fair , they then tended to make up for it by feeding him well on biscuits etc - in my case as Abersytwyth students we would buy a special 1st class to London for £7 in the late 1970's and got much the same reaction.
 

Deepgreen

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Southern states the same. It's not unusual for commuter operations.

IC operations tend to use "the barriers will close 2 minutes before" which avoids this sort of last minute running, but it's not possible on platform 1 at Paddington as it is not gated and is not practical to gate (otherwise it would be).
I thought Southern was 30 seconds - it may have changed. In any case, I don't think the GWR train in question was a 'commuter" working. Others may have slumped to 40 seconds now as well, I suppose. I wonder if GBR might standardise it...
 

whoosh

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Worth remembering the passengers arriving from the left have likely already been at the train on time and were probably trying to board at the correct door, or were struggling to get on elsewhere. The passengers running from the right are late.

As no information is given to the contrary, we can only assume that these people were running late for their train, and there has to be a cut-off somewhere. They arrived just as the despatch process was being made...



Totally. They missed the train. Hard luck.
 
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I thought Southern was 30 seconds - it may have changed. In any case, I don't think the GWR train in question was a 'commuter" working. Others may have slumped to 40 seconds now as well, I suppose. I wonder if GBR might standardise it...
It is. Entire of GTR is doors close at 30 seconds prior to departure (providing safe to do so).
 

D1511

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I hope the lightweight and useless AWC dispatchers are watching this so they can learn what to do. Crewe, WBQ, Oxenholme and Penrith staff are particularly poor and regularly cost extra minutes.
 

styles

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I hope the lightweight and useless AWC dispatchers are watching this so they can learn what to do. Crewe, WBQ, Oxenholme and Penrith staff are particularly poor and regularly cost extra minutes.
Just to counter this somewhat, I have a family member who is a wheelchair user and if I'm honest is not exactly skilled at maneuvering it! Avanti staff have always been very accommodating, and while I appreciate the delays this passenger may cause at times, the staff have always reassured them that they're not causing an inconvenience. This is especially helpful feedback to them at Warrington Bank Quay where the wheelchair space is something at a very narrow section of platform where maneuvering is difficult.

I've always found them to, in normal circumstances, dispatch trains in a reasonable time.
 
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