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Trivia: Busy stations with low station capacity for waiting passengers

Farigiraf

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With an increase in fixed-train ticketing, and possibly even mandatory reservation long-distance train services, I think a thread discussing which stations have suboptimal capacity would be useful.

In the coming years, more and more passengers at important intercity stations will be standing around waiting for a specific train they have an advance fare for, even if frequency is fairly high. However, a lot of these stations have surprisingly low capacity for people waiting for their train, the expectation being that you'll turn up fairly last-minute. There's a few seats on the platforms, the occasional small waiting shelter, or a coffee shop to sit and wait in. Plus First Class lounges at some stations, of course.
You can also suggest specific parts of stations where crowds can often be seen waiting around.

Euston's the obvious first contender for such a list, as a large black box with a few retail outlets isn't really suitable for the most important WCML station with 40M annual passengers. The HS2 rebuild has been descoped to an excessive degree over the years, to the point that even a rebuilt station may not be future-proof.

Manchester Piccadilly platforms 13 and 14, and the walkways leading up to it, are also largely devoid of anywhere for lots of people to wait around for a train at. At the moment, most of the time your options are either to dash there last minute from the main station concourse, or wait around standing on the platform. There are quite a few long distance services from these platforms (to Liverpool, Glasgow, Cleethorpes, Norwich etc) so I expect a rise in the amount of passengers waiting around.
 
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Francis

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Manchester Piccadilly 13 and 14 have the waiting room at the top of the travelators, close to the bridge and steps down to the platform. Plenty of seats, and a big illuminated electronic display of which trains have arrived or are arriving next. Rather like an airport with messages "Wait in lounge" or "Proceed to platform." There's no need at all to wait on the main station concourse. It's only one minute from the lounge to the platform.
Salford Crescent is another story but the new third platform will help.
 

Torfaen

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Bristol Parkway strikes me as being far more cramped than Euston.
Indeed. With tiny waiting rooms on island platforms that are themselves too narrow - resulting in serious passenger congestion in the resulting narrow gaps.
 

Iskra

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I would say that Manchester Oxford Road is arguably worse than Manchester Piccadilly in the peaks or during disruption.
 

Lloyds siding

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Liverpool Central (northern line), like Piccadilly's 13/14, a very cramped island platform, and very busy.

== Doublepost prevention - post automatically merged: ==

Manchester Piccadilly 13 and 14 have the waiting room at the top of the travelators, close to the bridge and steps down to the platform. Plenty of seats, and a big illuminated electronic display of which trains have arrived or are arriving next. Rather like an airport with messages "Wait in lounge" or "Proceed to platform." There's no need at all to wait on the main station concourse. It's only one minute from the lounge to the platform.
Salford Crescent is another story but the new third platform will help.
And I've been rammed into the waiting room, with people standing shoulder to shoulder (getting ready for the on train experience)...it can get very busy!
 

AndrewE

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Tamworth Low Level? [edit - Northbound.]
 
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Pnerick81

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Bamber bridge
Macclesfield especially in the morning peak to Manchester . Very narrow platform at the waiting area . People could move down to the bike sheds but they don’t
 

redreni

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Possibly an unpopular opinion, but in places like central London and central Manchester, I don't think the capacity for the type of waiting under discussion is important. Don't wait at the station. Kill the time somewhere nearby.

My worst experience waiting for a train in recent years was definitely Thornaby, not just because there's nothing really there at the station. It's more that the area is a car-dependant suburban dump with no coffee shops or even shops that aren't attached to a petrol station. Unless you wanted to feign interest in buying a second hand car there didn't seem to be many options for killing an hour there. I regret that I didn't know at the time that my ticket would have been valid to change at Middlesborough instead, not so much because Middlesborough station presumably has better facilities, but more because you'd be waiting in a major urban centre.

To my mind stations need to be capable of handling large crowds during disruption, but if you've an hour to kill waiting for your booked train, personally it wouldn't occur to me to remain in the station. And no amount of waiting facilities would make it efficient or a good idea to have passengers hanging around while perfectly good trains headed for their destination come and go, simply because the railway doesn't value their time and for whatever reason wants everybody on a ticket where they're not allowed to arrive early.

On the subject of Advance tickets - they don't allow break of journey which in theory forces passengers to remain in the station clogging things up. Perhaps this is a deliberate ploy to drive up rents for retail and catering units in stations by giving outlets a captive audience. My favourite stations, therefore, are ones that have at least some of the facilities outside the gateline so that, if you've got a long wait when changing trains on a through Advance, you can legitimately ask to be let through to use said facilities. And then you can leave the station.
 

WelshBluebird

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Cardiff Central. For a few reasons.
  1. If it wasnt for the public square outside there is no way it could handle anywhere near what it needs to on event days.
  2. Even in non match days, there is basically no waiting room on the platforms. You have a handful of tiny waiting rooms but most of the space is just the platform itself and during busy periods thats is full of people ready to get on the next service.
  3. The concourse itself is quite a distance from the platforms and especially around the gateline gets very busy with arrivals so isnt somewhere youd probably be able to comfortably wait.
 
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JD2168

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Manchester Piccadilly 13/14 & Birmingham New Street. It’s ok suggesting that you wait in the concourse/waiting area above but if you are elderly or struggle with going up & down escalators with the lift the only option, it is probably better for them to wait at the platform level plus also being among the first to get on the Train enables a better chance of getting a seats especially if on a busier service which does/doesn’t have seat booking.

Also with regards lifts, if they are as slow as the ones at Sheffield Station, especially the one from the main concourse area you may end up missing your train if plenty are using it
 

JRT

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Bramley (Yorks) towards Leeds in a morning.
One of the "new" stations, 1980s the wooden platforms of that time are fairly narrow for a commuting area. With the station not really near the main area it was not expected to have much traffic when built but footfall has increased through the years as many choose to train it rather than drive or use the bus.
 

lxfe_mxtterz

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Not necessarily a "low capacity" station, but Twickenham has always stood out to me as being rather spartan for such a busy station, with no waiting rooms and not very much adequate shelter either - really quite a miserable and uncomfortable place to wait in the wind and rain.
 

NSE

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Not necessarily a "low capacity" station, but Twickenham has always stood out to me as being rather spartan for such a busy station, with no waiting rooms and not very much adequate shelter either - really quite a miserable and uncomfortable place to wait in the wind and rain.
As someone who commuted through Twickenham for quite a few years, it’s fine since the rebuild, until it’s an event on. Then it’s rammed.
 

vlad

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That's because you are meant to wait on the concourse rather than the platforms.
From personal experience there's no space on the concourse either. A small amount of seating by the café on the B end bridge isn't enough for everyone changing trains.

Or is all the seating at the A end which I never use as we're always told to use the B end to change trains?
 

Merle Haggard

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From personal experience there's no space on the concourse either. A small amount of seating by the café on the B end bridge isn't enough for everyone changing trains.

Or is all the seating at the A end which I never use as we're always told to use the B end to change trains?

There's 'lounges' of seats at the A end. Unfortunately if you are changing trains the arrangement at the A end limits the platform interchanges that you can make without going out through one set of ticket barriers and back through another. The route between the ticket barriers is far from direct (or signed).
The B end is the choice to avoid this, but has, as you say, limited (and cramped and ill-lit) seating though.
And many trains call entirely within the A end.
 

wilsontown

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11 Feb 2012
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Various bits of Leeds must count. I was getting the 1730 Fenton Flyer to York this evening from 11B. Very narrow and congested, and not all that busy today because of the holidays. It can be a VERY busy train (especially if TPE has fallen over).
 

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