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Budget hotels discussion

BuhSnarf

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The Bar and Block in Milton Keynes appeared to have a good number of non guests dining.
Yes, we've had quite a few work nights out there and I found the food was pretty good - certainly better than what I was expecting from a PI restuarant.

However, I feel like just exiting the restaurant business completely allows them to focus on the core business of running hotels. Certainly that's the feel I've had from Whitbread over the past few years, for example selling Costa.
 
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Gareth1990

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Are you still allowed to eat breakfast there as a non-guest? I used to live around the corner from a Premier Inn and it would be a weekend treat to have their unlimited breakfast
 

Djgr

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Yes, we've had quite a few work nights out there and I found the food was pretty good - certainly better than what I was expecting from a PI restuarant.

However, I feel like just exiting the restaurant business completely allows them to focus on the core business of running hotels. Certainly that's the feel I've had from Whitbread over the past few years, for example selling Costa.
It's certainly in line with their strategy. Whether it is the right strategy is another matter.

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Are you still allowed to eat breakfast there as a non-guest? I used to live around the corner from a Premier Inn and it would be a weekend treat to have their unlimited breakfast
If it is an internal hotel restaurant then I believe that your custom is no longer desired.
 

BuhSnarf

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If it is an internal hotel restaurant then I believe that your custom is no longer desired.

Now that is a change as even on the internal hotel restaurants you could pay for breakfast as a member of the public (although only if there was space as hotel guests took precedent) as I used to go every few sundays to our local one as I had three girls under 16 at the time and that meant I could eat and drink and so could they all for £9.50 all in as they all were free with me paying - bargain of the century that was.
 

Bishopstone

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Now that is a change as even on the internal hotel restaurants you could pay for breakfast as a member of the public (although only if there was space as hotel guests took precedent) as I used to go every few sundays to our local one as I had three girls under 16 at the time and that meant I could eat and drink and so could they all for £9.50 all in as they all were free with me paying - bargain of the century that was.

In the context of this thread - companies we expect to go bust - ceasing to provide breakfasts for £2.38 each, to non-residents, is unlikely to hasten their demise!
 

route101

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Are you still allowed to eat breakfast there as a non-guest? I used to live around the corner from a Premier Inn and it would be a weekend treat to have their unlimited breakfast
I thought you could do that at Premier Inn, it was even advertised to do so in some places.
 

BuhSnarf

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In the context of this thread - companies we expect to go bust - ceasing to provide breakfasts for £2.38 each, to non-residents, is unlikely to hasten their demise!
I imagine very few people took advantage of this anyway, it was never very heavily advertised, I only knew it existed as I had a friend who worked at a PI.
 

Gareth1990

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It's certainly in line with their strategy. Whether it is the right strategy is another matter.

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If it is an internal hotel restaurant then I believe that your custom is no longer desired.
I’m surprised at that as last month when I stayed in a PI when I went for breakfast I wasn’t asked for my room number
 

dorsetdesiro

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I wonder if that means they will shrink the breakfast areas to add an extra room or two, if they don't need to accommodate "outsiders"?

They probably will, I've seen some Ibis Budget hotels in Europe that have a tiny cafe area, only open for breakfast, with few tables in the foyer area. I wouldn't be surprised if they'll put in a Costa Express self service machine if they haven't already.
 

Tetchytyke

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Another day, another article about Travelodge overbooking hotels and then screwing over the people they’ve bumped. Their transformation into the Ryanair of the hotel world is complete.


I booked and paid for a room in the Travelodge London King’s Cross Royal Scot hotel six weeks in advance. It was for myself and my husband, who has heart disease and dementia.

I had called the hotel on the day of arrival to advise that we would be checking in at 11pm and was told that was fine.

When we arrived, we were told that the hotel had overbooked owing to a football match and our room was no longer available. Two other parties were in the same situation.

We had to wait in a lobby full of noisy football fans. We were eventually moved to the Travelodge in Shoreditch after 1am. By this time my husband was distraught and I was exhausted.

We had booked the King’s Cross hotel because we were due to catch a Eurostar early the next morning.

We have not been offered an apology or a refund, although the Shoreditch hotel is cheaper, and Travelodge has not acknowledged my two complaint letters.
I was not surprised when Travelodge insisted it was a problem with the room rather than an overbooking policy that resulted in your room not being available – that’s what it has said on previous occasions when I have flagged up the ordeal of booked guests turned away in the dead of night.


It was an “unexpected maintenance issue”, said the press office. “We are very sorry that they were not informed of this before their arrival at the hotel,” a spokesperson said. “Due to an internal error, MJ’s complaints did not reach the right team, which is unacceptable.”

It has now refunded you the £179 cost of the booking and added £200 in compensation – but only because you went to the press.
 

Gareth1990

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Another day, another article about Travelodge overbooking hotels and then screwing over the people they’ve bumped. Their transformation into the Ryanair of the hotel world is complete.

Doesn’t fill me with confidence seeing as I’m staying at a Travelodge tonight!
 

Tracked

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Done a few in the last couple of years, quite often near railway stations. All of them ok for the price, small issues mentioned

Woking Travelodge (01/2025) - just over £200 for 4 nights, booked 1 month before, over the road from the station (I didn't get a station view though). Sunday dinner at The Inn at Maybury Hill was good.

Newcastle Central Travelodge (03/2025) - £125 for 4 nights, booked 6 days in advance, but it's a bit of a walk from the station and not that much in the area next to it.

Whitchurch (Cardiff) Travelodge (06/2025) - £240 for 4 nights with 3 months notice, short walk to Whitchurch station and decent bus service into Cardiff, Kegbelly a decent pub nearby.

Liverpool Central Travelodge (07/2025, 05/2026) - £140 for 3 nights, similar for 4 this year, both on fairly short notice. Not too far from the station, and a couple of decent pubs (Dead Crafty, Ship and Mitre) nearby.

Hammersmith Shepherd's Bush Premier Inn (01/2026) - £240 for 4 nights with 4 months notice. Over the road from the underground, had a room overlooking Shepherds Bush road but it wasn't noisy. The Queens Head and Havelock tavern nearby were pubs of choice.

Romford The Quadrant Travelodge (03/2026) - £200 for 4 nights on 6 weeks notice. There was a Greggs next door which didn't involve going into The Quadrant, and it was a short walk to the station, luckily (sorry if you're from Romford).

Rochester Travelodge (07/2026) - £320 for 4 nights with 4 months notice, so a bit pricey, but next to the station and the town itself was nice and had a few decent pubs (Coopers, Wolfe and Castle, the Crown, and Three Sheets)
 

PeterC

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Booked in at Manor House Travelodge for a night in September. 100% mark up for one of the premium rooms so I decided to pass on the fancy coffee machine.

I
 

route101

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Was looking at Booking.com for hotels around Manchester Airport. The Holiday Inn Express was around £90 a night but when I clicked through it jumped to £132. I guess someone booked the last room but still misleading.

Anyone stayed at Tribe? Is that a budget hotel?
 

MicroLithium

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Was looking at Booking.com for hotels around Manchester Airport. The Holiday Inn Express was around £90 a night but when I clicked through it jumped to £132. I guess someone booked the last room but still misleading.

Anyone stayed at Tribe? Is that a budget hotel?
Tribe are a mid-market Accor brand, like Mercure with a funkier paint scheme. I stayed at the one in Amsterdam and it was good, comfortable and clean although expensive breakfast
 

Harpo

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Was looking at Booking.com for hotels around Manchester Airport.
If you’re driving in from anywhere south/southwest of Manchester Airport, and on a budget, Knutsford Travelodge is a bit grim but can be very cheap.
 

johntea

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At the Premier Inn I’m staying in which is just their ‘Thyme’ brand I’m 3 out of 3 so far just strolling straight in to the breakfast and tucking in without anyone checking I’ve actually paid for it! (Just before Lenny Henry dobs me in I have :D)

It’s certainly not something I would go out of my way to pay for as a non guest though, you would get better value pretty much anywhere else as whilst it may be ‘all you can eat’ in reality how much breakfast can one person eat before feeling rubbish all day afterwards!
 

jon81uk

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At the Premier Inn I’m staying in which is just their ‘Thyme’ brand I’m 3 out of 3 so far just strolling straight in to the breakfast and tucking in without anyone checking I’ve actually paid for it! (Just before Lenny Henry dobs me in I have :D)

It’s certainly not something I would go out of my way to pay for as a non guest though, you would get better value pretty much anywhere else as whilst it may be ‘all you can eat’ in reality how much breakfast can one person eat before feeling rubbish all day afterwards!
The breakfast at £11.99 is reasonable value, even at a Wetherspoons it would be close to £10 for large breakfast, coffee and juice. Yes if you only want a small breakfast and a coffee then elsewhere (including Wetherspoons) would be cheaper, but a lot of places would charge at least £10 for a full English now anyway. If you have kids I think that is where Premier Inn is very cheap as Children eat free, so one parent and two kids is still £11.99.

The Premier Inn meal deal always felt too cheap though, £27 for a two course dinner and drink plus breakfast makes me question the food quality.
 

Djgr

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Without proof, my gut feeling tells me that PI have lost the plot.

It's the same feeling as when the CEO of John Lewis announced that their future profits were going to come from flats plonked above the stores.
 

jon81uk

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Without proof, my gut feeling tells me that PI have lost the plot.

It's the same feeling as when the CEO of John Lewis announced that their future profits were going to come from flats plonked above the stores.

I don't think Premier Inn has lost the plot, but time will tell if Whitbread overall has. For Premier Inn specifically it won't make a significant difference as to whether the hotel meals are in a Beefeater or Brewers Fayre branded pub-restaurant or an in-hotel branded place, the menu and price is comparable as a hotel guest. For the hotel it likely will be roughly business-as-usual and they may convert some pub space to rooms.

Whether Whitbread is right to get out of the restaurant business and stop serving food to non-residents is a different question.


In terms of the John Lewis one, that also makes sense to me, housing is generally a growth area and the country does need a reliable high-quality landlord offering well-maintained rental properties.
 

Peter Sarf

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Well that hasn’t happened yet, every Premier Inn I’ve passed with a closed restaurant looks abandoned
I would say Premier-Inn / Whitbread need to convert to more rooms quickly. Or are they waiting to see if hotel bookings plummet due to lack of a known brand restaurant. Otherwise, as you say, repeat bookings might ebb a bit if the adjacent former restaurant is what they see,
 

duffield

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Well that hasn’t happened yet, every Premier Inn I’ve passed with a closed restaurant looks abandoned
I haven't been to one for a while, what do they do about breakfast if the restaurant area is closed? Or does that just mean closed for dining, open for breakfast?
 

TAS

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Well that hasn’t happened yet, every Premier Inn I’ve passed with a closed restaurant looks abandoned
The Albert Beefeater/Premier Inn in Colchester is now exactly that - the Beefeater closed in 2024 and now the hotel has also been closed by Whitbread. It's been sold to Mitchells and Butlers alongside a few other sites and will reopen as a Toby Carvery/Innkeepers Collection.
 

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