It would certainly be difficult to refute that.
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Received email from Greater Anglia Fraud Department – advice needed
- Thread starter shanzyy
- Start date
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R
RailUK Forums
Swedenorer
Member
Your situation at the moment is this. You have been advised not to reply. That's the advice normally given. But their automated systems will simply churn on. Plus only you know if they have identified journeys which they are right in viewing as suspicious and that maybe this is only a sample they have chosen to deploy. They imply that.For now, I’m not planning to reply further until I fully understand my position. If they do send me a formal notice, letter, or any other paperwork, I’d be grateful for advice on the best way to respond.
They also ask about a railcard. Do they have a good reason for asking that? Only you know. If I was them I'd hammer on about that first - sounds as if they suspect or can prove you didn't. If these fares were say purchased with a discount to which you were not entitled the suspected donutting can go on the back burner while they deal with that.
The plain fact is unless they write to you saying they have closed things you won't know what might happen, this forum can only guess.... That's your position.
Trouble is so few people come back and tell us. One who did made post #50. They speak from experience.
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I do have a valid Railcard, so that’s not an issue in my case. The sample data they shared matched my travel history, which suggests they do have accurate records. Based on the advice I’ve received, I’m not replying at this stage and will wait to see whether they decide to take any further action or close the matter.Your situation at the moment is this. You have been advised not to reply. That's the advice normally given. But their automated systems will simply churn on. Plus only you know if they have identified journeys which they are right in viewing as suspicious and that maybe this is only a sample they have chosen to deploy. They imply that.
They also ask about a railcard. Do they have a good reason for asking that? Only you know. If I was them I'd hammer on about that first - sounds as if they suspect or can prove you didn't. If these fares were say purchased with a discount to which you were not entitled the suspected donutting can go on the back burner while they deal with that.
The plain fact is unless they write to you saying they have closed things you won't know what might happen, this forum can only guess.... That's your position.
Trouble is so few people come back and tell us. One who did made post #50. They speak from experience.
They could only prove that someone used a railcard discounted ticket without being able to present a valid railcard if they had stopped someone at the time. It's no different in that respect to any other ticket.They also ask about a railcard. Do they have a good reason for asking that? Only you know. If I was them I'd hammer on about that first - sounds as if they suspect or can prove you didn't. If these fares were say purchased with a discount to which you were not entitled the suspected donutting can go on the back burner while they deal with that.