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Adding Railcard to Oyster

AlterEgo

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I've been very lazy and not bothered getting an Oyster since I moved out of London. I have a Disabled Railcard which I can add to it - where, in practice, can I do this now? Ideally, as close to Euston as possible.
 
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signed

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I have had great success doing it at the TfL Visitor Centre at Kings Cross/St Pancras

But there has to be a closer place to Euston of course
 

Watershed

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It can be done at any Underground station in theory. In practice you will tend to have a better chance at a large station such as Euston.

You will need to locally register the Oyster card the first time, by entering a password or memorable word on the ticket machine.
 
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I did it at Brixton last week, ask a member of staff hovering around the ticket machines or gateline. They tap their card, enter a PIN, you tap your card, they add the entitlement needing the last 9 digits of your railcard number and expiry, done.

Find a London Underground station, or go to one of the TfL information centres like the one at Victoria. Only TfL staff can do this, you can’t do it at an Oyster shop like a newsagents. Can’t do it at stations like Richmond, Streatham, etc… has to have TfL staff. Some exceptions may apply but it works as a general rule.
 

A S Leib

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Would I be correct in thinking only one railcard can be added to an Oyster card at a time? I have a 16-25 railcard added to mine and am eligible for a disabled railcard, which would be better for peak travel.
 

_toommm_

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I did it at Brixton last week, ask a member of staff hovering around the ticket machines or gateline. They tap their card, enter a PIN, you tap your card, they add the entitlement needing the last 9 digits of your railcard number and expiry, done.

Find a London Underground station, or go to one of the TfL information centres like the one at Victoria. Only TfL staff can do this, you can’t do it at an Oyster shop like a newsagents. Can’t do it at stations like Richmond, Streatham, etc… has to have TfL staff. Some exceptions may apply but it works as a general rule.

Same, had mine done this morning. I was half expecting to have to travel somewhere like Victoria to get it done.
 

PZ 08895

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Not necessary better at a larger station. I had my Gold Card added to my Oyster for many years with no bother at all at Southwark. But when I once tried at Stratford they said it was not possible! Just depends how informed the staff member you speak to is, I think.
 

pokemonsuper9

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I had no issues having my 16-25 being added at Euston (underground)
Might need to wait for someone to become available to help if they're adding someone else's Railcard or helping them with the machine first.
I think registering it on the app first will make it a bit easier at the station
 

CyrusWuff

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Would I be correct in thinking only one railcard can be added to an Oyster card at a time? I have a 16-25 railcard added to mine and am eligible for a disabled railcard, which would be better for peak travel.
You can theoretically add both at the same time, given the Disabled Persons Railcard has a separate entry given it can be used in the AM peak.

Probably not recommended though in case it breaks things.
 

Mike99

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Where is the Tfl Information centre at Victoria? Is it open on Sundays? Going down to Oxted this Sunday coming. Need to get mine added but can't quite picture where centre located.
 

gray1404

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I have had success getting it added first time at Victoria Underground and Euston Underground. Just make sure the staff member selects the correct option for the Disabled Person's rail card otherwise you will not get discounts in the Morning peak.
 

Haywain

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Ideally, as close to Euston as possible.
How about Euston? Any underground station can do it, you just need to find a member of staff close to the POMs.

== Doublepost prevention - post automatically merged: ==

Would I be correct in thinking only one railcard can be added to an Oyster card at a time? I have a 16-25 railcard added to mine and am eligible for a disabled railcard, which would be better for peak travel.
I'm pretty sure it's only one, and there would be no benefit in having a 16-25 Railcard on Oyster as well as a Disabled Railcard.
 

Hophead

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I can add Pimlico to the list, having journeyed there from Euston and found my PAYG balance too low to get me through the barriers, before it dawned on me that my new Railcard wasn't registered. I think the gateline attendant there was glad to have something to do to break the monotony.
 

Watershed

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I'm pretty sure it's only one, and there would be no benefit in having a 16-25 Railcard on Oyster as well as a Disabled Railcard.
Multiple Railcards or discount types can be added, but staff may be reluctant to add more than one. Changing an existing discount type to reflect a new Railcard doesn't seem too difficult or controversial for them though.
 

Man of Kent

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Where is the Tfl Information centre at Victoria? Is it open on Sundays? Going down to Oxted this Sunday coming. Need to get mine added but can't quite picture where centre located.
Roughly opposite platform 7, between the exits to the bus station on the South Eastern side. Not sure on opening hours.
 

mm333

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Do you have to re-register your Disabled Railcard on to your Oyster when you renew your railcard?

And is there a way of seeing in your Oyster account online if you have a railcard assigned to it?
 

Haywain

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Do you have to re-register your Disabled Railcard on to your Oyster when you renew your railcard?
Yes, because it will have am expiry date set.
And is there a way of seeing in your Oyster account online if you have a railcard assigned to it?
Yes, you can see your transactions and journeys through the TfLGo app and the TfL website, with slightly more detail available on the website.
 

Hadders

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At one point last year I had three discounts applied to my Oyster card!

I’ve always found Kings Cross underground station competent in adding the discount. Euston should also be able to do it.
 

BJames

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I did it at Brixton last week, ask a member of staff hovering around the ticket machines or gateline. They tap their card, enter a PIN, you tap your card, they add the entitlement needing the last 9 digits of your railcard number and expiry, done.

Find a London Underground station, or go to one of the TfL information centres like the one at Victoria. Only TfL staff can do this, you can’t do it at an Oyster shop like a newsagents. Can’t do it at stations like Richmond, Streatham, etc… has to have TfL staff. Some exceptions may apply but it works as a general rule.
Is this correct? TfL website seems to suggest otherwise, and I am 80% confident I've had mine added at the newsagent which is also an Oyster ticket shop at Enfield Town station.

Register your Oyster card online if you're adding a discount to it and want to apply for refunds or replacements.

Then, ask a staff member to add your Railcard discount to your Oyster card at:

You'll need to show your National Railcard.
 

Hadders

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Technically an Oyster ticket stop can do it, but I fear you might find it hard finding one that knows how to do it.
 

MikeWh

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They will likely ask that you top up at the same time. They don't get commission on adding railcards.
 
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Have they fixed the problem where 3-year railcards were issued with validity of 3 ys 7 days (presumably to allow for time in the post) but TfL machines wouldn't register anything with expiry more than 3 yrs 0 days ahead?
 

Watershed

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Have they fixed the problem where 3-year railcards were issued with validity of 3 ys 7 days (presumably to allow for time in the post) but TfL machines wouldn't register anything with expiry more than 3 yrs 0 days ahead?
Nope and 4 year Santander Railcards have a similar issue where you can't record an accurate expiry date at all because TfL's systems haven't been programmed with them in mind!
 

Haywain

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Have they fixed the problem where 3-year railcards were issued with validity of 3 ys 7 days (presumably to allow for time in the post) but TfL machines wouldn't register anything with expiry more than 3 yrs 0 days ahead?
I'm not convinced that TfL will regard it as a problem that needs fixing.
 

njr001

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I've usually had the maximum three year expiry date added then returned a week or so later and had the expiry date extended. Bit of a pain but given other idiosyncrasies of Oyster such as a customer charter refund can't be added to your balance unless you are travelling again within four days etc. it's not a huge problem provided you can find a member of staff who knows what to do on the POM. If you have a disabled persons railcard you have to ensure that Disabled Railcard, from memory at the bottom of the dropdown menu, is selected not National Railcard.
 

To the trains

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The time I've done it was at Paddington station, I just asked someone floating around the tube ticket hall to do it, and they just did it in a few minutes at the ticket machine (they keyed in staff number or something and did all the rest) - asking someone in the tube ticket hall at Euston should work too.
 

BJames

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I challenge you to find one, I went around several before going to a LU station
As I said - pretty sure Enfield Town newsagents did it for me, and reading the follow up replies triggered a memory that they did definitely ask me how much I was adding on to my card.

Nonetheless - definitely not the most reliable place to get it done, I actually happened to add my 16-25 card on 3 weeks ago at Vauxhall with no issue.
 

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