Absolute farce.
The boss (Mrs Blue Shunter) and I went for the 11:32 off Stafford, aiming for Lichfield. The Avanti Pendolino due to leave a few minutes before, remained on Platform 1 (our platform) well after it's departure time of 11:24. Both trains then started showing "delayed" on the displays. A stone train meanwhile had pulled into platform 4 en route south. The Pendolino was called by the red signal on Platform 1 and left for Wolverhampton.
Passengers for the 11:32 were told to go to platform 4,where the stone train sat. We trooped over, to be told 10 or so minutes later, to go back to platform 1! We eventually left Stafford about 30 late via the up goods (?) line towards Queensville.
On the return, we turned up at Lichfield TV for the 15:14 back to Stafford. The booking clerk bailed at about 15:30 (his time), leaving us to an hour and a half of vague automatic announcements. At five o'clock, seemingly abandoned and getting nowhere, we elected to stump up for a taxi. He charged us a reasonable forty quid door to door. I could not face the hellhole of New Street in this heat, or some rancid all shacks bus for an hour plus, our only other alternatives. Utter, utter FARCE.