Belperpete
Established Member
- Joined
- 17 Aug 2018
- Messages
- 3,584
Of course, by introducing this revised timetable, EMR will no longer have to pay out DR compensation for the delays and cancellations, while they continue to pocket the compensation they are getting from Hitachi. As you say, there is only one loser, the passenger, in all this.I alluded to it in the 222 thread a while ago, but because of the way these contracts work between the TOC and the maintainer, there is only one loser, the passenger.
If Hitachi physically can’t or won’t handover the required amount of units each day, then there is little EMR can do apart from apply pressure to Hitachi and continually fine them as part of the TARA. Control then have to scramble round and send out some sort of service with what they’re given. This isn’t in-house maintenance where it’s in EMR’s own gift to put out a service and provide excellent unit availability, you’re at the perils of another company.
Apart from reputation, Hitachi aren’t interested in running a train service, they are just the maintainer. I’ve seen it all before, first hand.
The passenger just wants a train service to rely on at the end of the day, but I think EMR are absolutely correct to point the blame where the actual issues lie.
My view is that passengers who have invested in EMR's service, by buying a season ticket, should get some compensation until the full timetable is reintroduced.