Found myself in a bit of pickle travelling home late on Saturday night/Sunday morning from Stratford to Grays. I was hoping to catch the 00:38 and change for the connecting shuttle at 01:01. Unfortunately this train was cancelled. I tried asking two TfL members of staff at Stratford platform 8 for assistance on what to do but they only told me to travel to Upminster on the 00:50. When I arrived, I went to the main entrance to see if I could find any staff or assistance but was unable to locate anyone so gave up and got an Uber home. Is there any way to claim back the cost for this? Appreciate I probably could’ve made more of an effort to find someone or checked the side entrance for a replacement bus but there was no information readily available and I was exhausted by this point. Anyway, any help/tips for next time would be appreciated - thanks! 
