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Caledonian Sleeper

Bill57p9

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1 Dec 2019
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Ayrshire
I was on one night running late and we had some passengers alighting at Glasgow. Not sure how, but the crew were aware of them being onboard, so they clearly had it officially agreed.

As we passed Edinburgh Park the TM came down to tell them we were diverting so they'd have to come to Dalmuir.

So yes, it can happen.
That raises a completely different question: the Glasgow Queen Street stop north/west bound, is pick up only. But yes, it can and does happen.

What, if any, arrangements are made for affected pick up passengers is a good question.
 
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Cheshire Scot

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Sorry for dredging this one up again - but if one were to assume a reservation was in hand for 1Y11 off GLQ (Did check RTT and can see it stops to uplift Pax only) would there still be a risk of the late running divert by passing GLQ (I mean I get it, just trying to balance off where to overnight the night before with my kiddo thats not miles from the embarkation station :D)
Maybe Dalmuir - although possibly not much in the way of overnight accomodation around there (could be wrong), or Dumbarton or Helensburgh? Or be prepared to get to Queen St in time to catch the 05.20 Oban if it is happening on the day.
 

185143

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I'd say being near Queen Street and keeping an eye on things is the best strategy. Is your journey time critical?

If so, be prepared to jump on the 05:20 Oban. If not, get the 08:23 and rake in the £££.

From experience down south, CS are very good at contacting passengers. So if it does divert, I'd expect a phone call. I got one when I was boarding at Crewe and the train got cancelled. They were going to book me a taxi to Preston to pick up the Lowlander, but Virgin beat them to it as I'd arrived early and got put on a Pendo up to Preston to wait for it.

But on the phone they explained what was being done for me, as did the onboard staff both on the Lowlander and, impressively, on the ScotRail HST approaching Inverness. That was my first time travelling with CS and they certainly handled it very well indeed! I was only in the Highlands for the day and they upgraded me to a room heading down to London. Very much appreciated that was!
 

VT 390

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Something I have not seen mentioned anywhere is that the Fort William and Inverness lounges have had a minor refurbishment with all new furniture with a slightly different interior layout. The Euston lounge has also had some of its furniture replaced. This must have happened in the last 3 months as my last sleeper journey in March still had the old lounge interiors. They also have many of the items from the online shop displayed in the lounges which can be purchased.
I find it strange there has been no mention of this anywhere as far as I can tell and the Caledonian Sleeper website still shows the old lounge photos with no mention of the refurbishment.
Some photos attached from my recent trip of the new lounge interiors:
Fort William.JPGInverness.JPGLondon Euston.JPGDisplay Case (Fort William).JPG
 

RGM654

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19 Jul 2022
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Harrow
Something I have not seen mentioned anywhere is that the Fort William and Inverness lounges have had a minor refurbishment with all new furniture with a slightly different interior layout. The Euston lounge has also had some of its furniture replaced. This must have happened in the last 3 months as my last sleeper journey in March still had the old lounge interiors. They also have many of the items from the online shop displayed in the lounges which can be purchased.
I find it strange there has been no mention of this anywhere as far as I can tell and the Caledonian Sleeper website still shows the old lounge photos with no mention of the refurbishment.
Some photos attached from my recent trip of the new lounge interiors:
View attachment 206261View attachment 206262View attachment 206263View attachment 206265
How long is it since that lounge opened?
 

VT 390

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How long is it since that lounge opened?
The London Euston lounge opened in October 2023, around 2 1/2 years ago.

The Fort William lounge opened in summer 2018 around 8 years ago.

I believe the Inverness lounge opened in spring 2015 but I only first used this one in 2022 so am unsure if the original interior had been in operation for the full 11 years.
 

InvHst

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9 Dec 2018
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Sleeper in trouble this evening loco fault! 1S25 come a cropper at Camden Road rescue loco on site not sure the plan now
 

jagardner1984

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11 May 2008
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763
Obviously with the caveats that they operate one of the most complicated networks where a single point of failure can have a knock on for the entirety of the service that night, and sometimes the next one too, and with the caveat winters can be especially tough for the sleepers given the terrain covered, and that when running a fixed, small number of services, a delay to one of them can impact the statistics way more than the same delay to a single train on, say, LNER or AWC ...


But it does appear that year on year, punctuality was 8% down in the last set of numbers, and cancellations have tripled over the previous year, to 3.2% of all services ?

Certainly someone who uses and values the sleeper, however infrequently I can now afford it ... but given the "well heeled traveller" it has been seeking to attract (without going down the "hotel on wheels" rabbit hole) - I can't imagine a night at Camden Road was in many of their plans.


Hope everyone gets on the move and to somewhere near where they want to go soon !
 

flymo

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Geordie back from exile.
Both 1S26 and 1S25 currently (0230) standing south of Stoke Tunnel, both heavily delayed. Traksy showed that there I14A berth codes on all 4 tracks near the south portal, is the tunnel closed for engineering? Going to be a long night for staff and customers. Still, the sun will be up soon.....

Both now on the move (0315) but severely delayed, 1S25 245L through Grantham, 1S26 175L.

(Edited to remove redundant link as they are now moving)
 
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rower40

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1 Jan 2008
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Northbound Highland Sleeper now at Newcastle, making it 250 mins late. That means the complex split at Edinburgh, normally between 0340 and 0420, will be right in the morning peak when platforms are scarce. Good luck to the Edinburgh signallers and station staff.
 

DelW

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15 Jan 2015
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How many of the portions have been cancelled at Edinburgh?
RTT is showing Aberdeen as cancelled*, and Inverness as approaching Perth. It's not showing any information for Fort William, but oddly Traksy is showing a similar but erroneous code for a train still at Waverley.
The lowlander arrived just before 8am, so at least beat the first day train by a couple of hours.

*(Edit: the Aberdeen apparently diverted via Fife, so disappeared from RTT between Haymarket and Dundee).
 
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flymo

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Geordie back from exile.
Is the Aberdeen portion running? There was a signal fault between Dundee and Perth earlier with lines shut (supposed to be reopened now though).

The lowlander was terminated at Edinburgh then empty to Polmadie (5B26). The Inverness portion is running, currently around Perth, the Aberdeen portion is near Dundee. No idea yet on the Ft William. Waiting for a driver ? Empty to somewhere ?

Edit: The Ft William portion is on the move. 295L
 
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Bill57p9

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1 Dec 2019
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Ayrshire
Not cancelled but diverted, it reappeared at Dundee at 0952, presumably because of the issue noted in #19,157.
Presumably it was originally planned to go via Stirling and Perth due to engineering works in Fife, however these works would have been completed by the time the delayed train left Edinburgh and therefore it could follow the normal (quicker) route.

The lowlander was terminated at Edinburgh then empty to Polmadie (5B26). The Inverness portion is running, currently around Perth, the Aberdeen portion is near Dundee. No idea yet on the Ft William. Waiting for a driver ? Empty to somewhere ?

Edit: The Ft William portion is on the move. 295L
Fort William portion caught a little time up by going via the Edinburgh Glasgow main line rather than Bathgate, however it has subsequently been delayed with pathing.
Departed Garelochhead 5 hours 19 minutes late.
I wonder what the lounge car offers on the lunchtime menu?
 

DelW

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Presumably it was originally planned to go via Stirling and Perth due to engineering works in Fife, however these works would have been completed by the time the delayed train left Edinburgh and therefore it could follow the normal (quicker) route.
Yes, that sounds a likely explanation.

Fort William portion caught a little time up by going via the Edinburgh Glasgow main line rather than Bathgate, however it has subsequently been delayed with pathing.
Departed Garelochhead 5 hours 19 minutes late.
I wonder what the lounge car offers on the lunchtime menu?
Does a fresh catering crew join at Waverley? If they're the same staff as have been on board since around 20:00 (or before) yesterday, the offering might be a bit limited ;)
(Actually I think the Fort Bill lounge car starts at Waverley, so it probably is a fresh crew).
 

Cheshire Scot

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(Actually I think the Fort Bill lounge car starts at Waverley, so it probably is a fresh crew).
Or the crew work down from Fort William, have around 4 hours through the night in Edinburgh and work back north. An Edinburgh crew would have about nine hours in Fort William before working back.
No doubt someone on the forum will have first hand knwledge of how it works.
 

prasa

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Or the crew work down from Fort William, have around 4 hours through the night in Edinburgh and work back north. An Edinburgh crew would have about nine hours in Fort William before working back.
No doubt someone on the forum will have first hand knwledge of how it works.
When I've asked as a regular traveller have been told there is a mix of crewing on the the Fort William portion - mostly Fort William/London crew working all the way through from EUS-FTW and one or two support hosts that work some of the worst turns in the Caledonian Sleeper, FTW-EDI break and then EDI-FTW home (1845 book on/1015 book off) - that gets them lots of Rest Days.

Being delayed on a Sunday would have been a London crew working to Fort William, who should be coming home tonight - not sure how they managed it (unless there wasn't different crewing procedure's than normal as it went via the east coast).

Hats off to Caledonian Sleeper for running these services - many TOCs would have been tempted to cancel these services and send the carriages empty stock.
 

SuspectUsual

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Anyome know what happened to the down Fort William this morning? Looking at RTT it was +2 at Rannoch but then +45 in Fort William, but there's no data for any intermediate point.

The only train heading south at that time is 1Y42, and they crossed at Rannoch as planned, so I can't see the delay being waiting for a crossing

Also the morning Jacobite was 42 late starting

Was the sleeper delayed between Fort William Junction and Fort William, thus delaying the Jacobite, or was it delayed further south and the Jacobite held to make a connection?
 

TheWierdOne

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30 Oct 2020
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Yorkshire
Maybe 1Y42 reported something that had to be checked via a driver running slow?
Anyome know what happened to the down Fort William this morning? Looking at RTT it was +2 at Rannoch but then +45 in Fort William, but there's no data for any intermediate point.

The only train heading south at that time is 1Y42, and they crossed at Rannoch as planned, so I can't see the delay being waiting for a crossing

Also the morning Jacobite was 42 late starting

Was the sleeper delayed between Fort William Junction and Fort William, thus delaying the Jacobite, or was it delayed further south and the Jacobite held to make a connection?
 

prasa

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31 Jan 2025
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Sad to report quite a few Caledonian sleeper carriages out of service due to poor or inoperable air conditioning - my journey got cancelled , full refund and ticket acceptance on LNER. Advised via call from the Guest Service Centre and SMS day prior to travel

Disappointing given these are new carriages Hope they demand money back from RBS/ the leasing company, surely this would be part of the outsourced maintenance agreement, but from the outside it never looks the TOCs hold them to account.

Have had to rebook for the following week
 

InvHst

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9 Dec 2018
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92018 on the Highlander sleeper to London failed last night had to return to Edinburgh and passengers chucked on LNER services this morning shambles
 

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