This is something that's never gone away after COVID. Used to be you could drop a bag off at the back of a charity shop at any time. Then COVID brought in capacity limits and appointments to donate and it's never gone away, I think a lot of shops have enjoyed having a clearer back room (and less work) too much! Also charity shops are pickier now, especially the "boutique" ones. Gone are the days of rummaging through clutter in a shop that smelt damp to find a gem, staffed by a granny glad of raising a few quid for the cats (Get a train to Bexhill if you still want to experience this).I’d not miss our Cancer Research shop after getting moaned at for bringing stuff i
While I do respect those that give their time for charity, there is a lot of unprofessionalism in charity retail. I've heard donors being chastised many times, some saying they'll never return (not the threat people think it is in this overpopulated world!), and some who think the closing time is the time they should be on the bus home by.