Recent content by Zygotic_mychi

Really? I agree with you that large terminals will always have ticket offices, but what with the way technology is changing the way that people buy products - smart phones, ticket machines etc - I'll be surprised if the majority of ticket offices aren't gone within less than 10 years.

Have been applying for Retail Travel Advisor roles recently, yet the recent LU strikes over the closure of all ticket offices does me wonder whether I'm applying for a job that in years to come will not exist. Even on the TOC's website, who have recently closed down 9 ticket offices on their...

Have received a date for assessment and interview for a retail travel advisor position and I was wondering what sort of interview questions would be asked. I'm quietly confident that I shall pass the assessment as I only have to re-sit the verbal test (I now realise that I have to read the...

I certainly remember that part. Really enjoyed that part of the exam. Unfortunately I failed the assessment. Even though I'm a post graduate I do feel a bit silly to have failed what was a fairly basic test. Having not yet received the email to clarify what part(s) of the exam I failed on, I...

Doing my research on the parent company of London Midland, how do you pronounce "Govia"? Is it "go" - "via" or one word?

Thanks for the advice. Generally, are you allowed to take prepared notes in with you? Also, what sort of general knowledge of the company will they be looking for?

London Midland. Any tips on what I should expect and the preparation that would help me would be very much appreciated!

Hi, I recently applied for the position of Retail Travel Advisor and lo and behold I got an interview. For anyone who has any experience, any idea of what sort of questions will they fire at me? What do I need to do in terms of preparation for this interview? Any advice would be much...

Well, there has recently been advertised a position for a Retail Travel Advisor - ticket office staff, in other words. Having worked in retail as a customer service assistant for the last 4 year I think I have the experience and manner that suits the job. But please, don't be shy in giving...

Hello everyone, As you can see from my post count, I've just joined this forum as I have a question regarding the experience that TOC look for when assessing applications for vacancies. A little bit of background information on myself; Up until 5 years ago I worked for 3 years in admin...