Recent content by Yorkshirepud

Ouch! I am stung by criticism! Not really. Yes, I went into the ticket office and looked at the queue. Having had many years' experience of queues, possibly literally, I knew that it wouldn't clear in time for me to catch my train. The people in the middle of the queue were visibly sighing...

I'm composing it, using the helpful advice I've had on this forum! I telephoned them yesterday, and I gave an incident number. Apparently they want to hear about it "in [my] own words". --- old post above --- --- new post below --- Sorry, I HAVE an incident number. Flipping predictive text.

Thanks for your views. What annoyed me was not being told something I didn't want to hear. He told me something I already knew. It was the utter unfairness of being admonished, publicly and aggressively, by somebody who was either determinedly uninterested in why I couldn't buy a ticket at...

Thanks for your helpful replies. I didn't get a failure to purchase notice in the end, but the bouncer, sorry, revenue protection inspector (that made me laugh!) was all for doing it until I argued vigorously back. I will see what Transport Focus and my MP say. In the meantime, I'll be at the...

I travel regularly from Menston to Leeds for work. Not every day, so a weekly ticket isn't always suitable. So I tend to buy a ticket each morning, from the ticket machine or the ticket office. Other than Mondays, or the first working day of the month, the ticket office tends to be quiet and...