Recent content by Wreford

Hello all: good news! I finally got a call back from PakEx yesterday saying they had located my coat and were sending it back free of charge by courier by way of apology for the delay/aggravation, etc. I just got confirmation of delivery from DPD, so all's ended well in the end. Thanks in...

I guess my problem with this is that GA is refusing even to log this as a complaint as they say that, by logging the item and passing to PakEx, they have fulfilled their obligations. Yet they give no apparent means to contact PakEx, and PakEx appears, to all intents and purposes to have no...

Hi gray1404, no: I have had no reply whatsoever yet, despite chasing 3 more times since. Oddly, I have tried calling the same number back (the 01707 325 355 number above) and it went to a "VirginTrains Lost Property" voicemail. I have no idea

That's very helpful. Many thanks. Let's see if they do actually call back this afternoon. Seems to me that they must have lost it, which is why the manager is dealing with it.

Hi Darandio, thanks for your quick reply. I had tried calling them on a number of occasions - though the number I was given was 01707 325 355. Every time I called the number either rings out, or else goes to a message saying "This is Greater Anglia lost property office. You are currently being...

On 11 October, I was travelling to London on an early train for a funeral and so somewhat distracted, leaving my raincoat on the train at Ipswich. I walked about 50 feet down the platform before realising, then returned to my carriage to find the coat had already been picked up. I didn't have...