Recent content by watchman87

There was an article on the local BBC news this morning about Southeasterns performance in another customer service survey. As has been the trend of previous surveys, it isnt good news. http://www.kentonline.co.uk/kent/news/southeastern-passenger-focus-survey-21941/ Looking at the comments, it...

Im surprised about the hoo-haa these assessments are causing. Ok, im new to applying to the rail industry and I didnt realise the competition was so high, but I was expecting there to be some sort of online assessment from the off. Ive applied to a number of jobs in various strands of the...

Im surprised there's not more of these sorts of assesments. Rightly or wrongly, they cropped up in loads of different jobs ive applied for. It's probably as much of a whittling tool to reduce applicant numbers as it a method to find "customer service optimal" people. I've noticed the Southern...

Hi sorry to bump this thread again. Just trying to prepare some answers if Im lucky enough to get to interview. Would it be cheeky to ask if anyone can give some example questions of the sort in competency/ criteria based interviews? Whether from personal experience of otherwise?

Don't want to divert the thread mate but how did that work ? Did it just tell you there and then online and not let you fill out the form? That's what I've applied for but hope I haven't already failed it without realising!

Hi all, Just checked back on southeasterns website for updates on my CSA application and seen that, what seems as of today, they're looking for trainee drivers out of Grove Park, Slade Green, Dartford, Orpington and Victoria. Not sure if i'll apply as more interested in the non-driving...

Thanks for all your response folks. Application on halt for a bit as southeasterns website seems to be down. Tad frustrating! Id like to ask, what seems to be the main areas of experience that TOCs look for in candidates that stand out? (for station staff that is) From what Ive gleaned...

Interesting stuff. I know it must be totally different from station to station but what sort of shifts did you do?

Cracking thanks folks that clears things up a bit. The job advert is just a generic "station staff" title but the description seems to aim more towards platform duties rather than ticket sales. What sort of training is involved? Although I am interested in the railways I wouldn't call myself...

Hi all, first post here, wonder if anyone can help me with a couple of things, sorry if I ramble! Im currently applying for a station staff role with southeastern. Been flicking through this site and getting a bit lost at the terminology. Can anyone tell me the difference between a Guard and...