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As you probably know, that's a load of rubbish. Avanti even state on their Journey Check section of their website that if your booked Avanti train is cancelled you can travel up to two trains before or after your cancelled booked train.
Wasn't there a similar incident involving a Cross Country HST a few years ago? I seem to recall it being at Bristol Temple Meads, the front power car becoming divided from the rest of it's train as it tried to leave the Station northbound.
As mmh has correctly stated, there isn't just one specific restriction which applies to all Off Peak tickets to London Euston.
11:06 arrival seems to be the 09:50 from Birmingham New Street. Looking at Birmingham New Street to London Euston for example the Off Peak Any Permited tickets on this...
I wonder if TOCs/Network Rail charge them for permission to be on their Stations whilst they give out their free samples, whereas Shopping Centres don't? (Just a very random idea)
I question why the OP didn't talk to Station Staff at the time.
Having bought a ticket, I certainly wouldn't be forking out for a taxi in lieu of my intended train without firstly trying my best to get the TOC involved to provide me transportation or maybe a Hotel.
The platform would have had...
Excellent service on Saturday 26th's 08:30 Manchester Piccadilly to Cardiff Central in First Class, which I joined at Crewe. The "First Class Sandwich" was very good quality and cooked very well. I didn't mind the 40 ish minute delay as it didn't affect my connection. It was just frustrating...
I've just boarded an Avanti train and the Shop Assistant stated about the mandatory bag for any hot drinks sold during her announcement. I'm guessing it's a new thing because I don't remember it being specifically stated until recently.
Trust itself is only accessible by Railway staff, although I suspect there are other publicly accessible websites which will give you train delay cause information.
Back when Virgin Trains operated the West Coast, I used to regularly buy Advance First tickets Preston-Edinburgh via Glasgow Central/Queen Street and vice versa, the majority of the time they only cost around £25 each way with Young Persons Railcard discount.
I never had any problems with them...