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I saw that in the monthly safety briefing.
Cut a long story short, nine years or so ago we had a new starter kept putting his hand in EPs when cleaning them, I told him several times not to, he looked at me as if I was giving it the old sweat's act, soon after that they went over, thankfully...
I can confirm that, dropped for rerailling and relays, scrap recovery is planned in but for various reasons it doesn't always immediately follow rerailling.
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.