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Hi, we do have a UK contact centre and when dialling our number you could reach an advisor based in the UK or India.
If there is something in particular I can help you with then you can also reach me on Twitter - @thetrainline.
Simon.
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.