Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!
Update
I have received a response to my second appeal. They have agreed in my favour that the wording of the out of service machine was not clear and I just need to pay the £4.60 single fare. Which I have paid today.
I will also be writing directly to the train company as their signage is far...
Thank you for your responses I can confirm this was a revenue protection inspector who provided me with the Penalty Fare Notice.
The penalty fare notice was issued under 00 no ticket. I was travelling from Northfield station to Redditch destination.
The station layout is such that I entered...
I am currently on the second stage of an appeals process with Penalty Fares. The circumstances given rise to this are the following:
I arrived at the train station on the opposite side of the ticket booth and attempted to use the ticket machine to purchase my return ticket. The machine was out...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.