Recent content by ticketqueries

Thank you all for your quick responses which have greatly clarified how this system works. At the ticket office I requested an 'open return' and did not understand that I should have specified that I may return in peak hours. (In the past I have not had an issue when I have travelled to...

I travelled from Manchester to Widnes (X). I was sold a ticket to Liverpool Stations (Y) as I wasn't returning the same day. Yesterday morning I boarded the train at Widnes to make the return journey. I was happy to buy a new ticket on-board from Widnes, but not Liverpool. I manage my...

Hello and thank you for reading my post, I am an intermittent rail user. From the ticket office in Manchester I requested and purchased an open return from there to station (X) with a 16-25 railcard. I was told that the journey is not far enough for an open return, however I could purchase...