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Unlike the Gatwick Express tickets the apps do not allow screen rotation so this is not a problem.
There are issues on the wide aysle gates (WAG) when they are set in dual mode (i.e. both entry and exit) they are fine if set on either entry or exit. Day return offpeaks also present an issue...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.