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Recent content by thetrainline

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Hiya. Spotted your problem some FSR cheap tickets not showing. Where you provided with a support...

Hiya. Spotted your problem some FSR cheap tickets not showing. Where you provided with a support reference number when you contacted the trainline customer support team so I can look into the record of details you've already sent us? If not, your email address would help me recover the records...
- thetrainline
- Profile post
- 13 Nov 2009
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theTrainline won't believe me

Hi Tony, Paul here; I work for thetrainline. I just spotted your post and I'd like to take a look into this issue. I'll try look for your details in our system to get all the info, and hopefully those screenshot you provided. Did the support agent provide you with a support reference...
- thetrainline
- Post #4
- 13 Nov 2009
- Forum: Fares Advice & Policy

We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.

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