Recent content by Teapotalot

Dear All, Thanks for all your responses and suggestions. Apologies in my delay to respond. Was a little overwhelmed by how helpful you all were plus also wanted to await a reply from East coast before getting too caught up in this too. The case has been settled and here's how we got on...

Hi, I'm looking for some advice. Myself and my boyfriend were booked onto the 15.00 Eastcoast Train from Edinburgh to London Kings Cross. We paid £50 each and reserved two bike spaces. When reaching the train with the booking confirmation the Train Guard explained we needed to print...