Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!
I have contacted SWT however they could not advise me further until I receive a letter. They informed me that it is not guaranteed I will receive a letter either.
I have called their Customer Service Centre to prove that I hold a valid pass however they were unable to advise me further in this matter. They also informed me that it is not guaranteed I will receive a letter.
I boarded a train from Kew Bridge to London Waterloo and upon arrival I realised I did not have my monthly ticket and wallet in my possession as Kew Bridge does not have barriers for entry. I used a mobile app to get cash to purchase a ticket before exiting the barriers, as I was in a rush to...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.